BERSABEH GURMU

813-***-**** ad0skv@r.postjobfree.com Address: Toledo, OH

EDUCATION

University of Toledo, Toledo, OH Bachelor of Science in Data Science with minor in Economics December 2023 GPA: 3.24

SKILLS

Computer Literate: SQL, SAS, ArcGIS Pro, R Studio, Python, Tableau, SPSS, Microsoft Word, Power Point, Excel Languages & Mobility: English and Amharic (Bilingual Proficiency), French (Basic Proficiency), Open to Relocation/Travel

WORK EXPERIENCE

Polygon Solutions, Columbus, OH Technology Analyst Jan 2023 – Present

- Digitized complex GIS features using ArcGIS Pro, ensuring accuracy and compliance with standards.

- Demonstrated a commitment to continuous learning by completing online Udemy courses in SQL, Python, and other relevant software and data science topics.

- Currently spearheading the development of a chatbot using Rasa, showcasing a self-driven initiative to expand technical expertise.

- Produced both Python and SQL based reports for data cleanup, generating comprehensive insights and facilitating data-driven decision-making.

- Contributed to team success by efficiently managing tasks and offering support to team members to meet tight project deadlines.

- Overcame challenges in software development and chatbot creation through self-learning, resource utilization, and collaboration with experienced team members.

- Actively participated in agile ceremonies, including Daily Stand Ups, to foster effective communication and collaboration within the team.

- Acquired a diverse skill set during the internship, including proficiency in Python, SQL, process mapping, data analysis using numpy and pandas, and app development with Flutter/Dart. University of Toledo, Toledo, OH Desk Worker Oct 2021 – Aug 2022

- Effectively handled inquiries and directed individuals to the appropriate locations or resources, ensuring a positive experience.

- Collaborated with other desk workers to ensure a smooth transition between shifts and ongoing awareness of issues that required attention.

- Demonstrated problem-solving skills by addressing urgent maintenance issues and contacting the relevant authorities or on-duty RAs.

- Sorted and distributed mail to student mailboxes and promptly notified students of larger package deliveries via email.

Ruffalo Noel Levitz, Toledo, OH Student Ambassador Oct 2020 – Dec 2020

- Skillfully navigated conversations, building rapport with stakeholders before actively soliciting donations of any size to support the university's mission.

- Adapted to remote work during the pandemic, effectively conveying campus information and event updates to inquiring callers.

- Collaborated with fellow Student Ambassadors to set and achieve nightly donation goals, promoting a team-driven approach to fundraising.

HONORS, AWARDS AND EXTRACURRICULAR ACTIVITIES

- National Society of Black Engineers

- Ethiopian Student Association

- Internally Displaced People Club

- National Honor Society

- Benin Village School Project

- Awards: Dean’s List, Engineering General Scholarship, International Rocket Scholarship

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