Customer Service Security Officer

Stephen F. Alleyne

**** ********* *** #**, ******* CA 94601 Home: 415-***-**** - email : *********@*****.***

Professional Profile:

Responsible administrative support professional with extensive experience in investment banking and legal environments. Organized and detail-oriented with strengths in project management and inventory control.

Qualifications:

Report writing, computer proficiency, customer service-minded with professional demeanor. Inventory controls and the ability to manage both staff and customers.

Relevant Experience :

Ten years as a nasdaq trader and five years as a security supervisor.

Experience

Site Supervisor

May 2017 to Current Allied Universal San Francisco, CA

Greeting/ directing both staff and clients. Oversaw training and daily performance of a staff of 10+ employees. Planning strategy and logistical changes including system conversions and office moves. Proven leadership, communication and productivity experience.

Security Officer

April 2008 to May 2016 Protech Agency - San Francisco, CA

Office Associate

April 2006 to May 2008 Williams & Lea - San Francisco, CA

Office management of supplies and copy services, new supply orders, assisting with logistics for corporate events. Planned for major business upgrades including system conversions and office moves. Set up new files and assigned tracking numbers. Assisted with project management and organized tasks for completion. Directly interfaced with customers to create solid relationships to enhance satisfaction and handle complaints quickly.

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Security Officer

February 2002 to October 2005 Securitas,Inc - San Francisco, CA

Office Support / Temporary Associate

October 2005 to April 2006 Robert Half International - San Francisco, CA

Prioritized project components and liaised directly with customers to meet needs and maintain satisfaction.Various temporary office assignments including banking operations, cashier and receptionist. Working with companies such as Wells Fargo, Museum of African Diaspora and Bill Graham Presents.

Equities Trader

January 1991 to May 2001 Montgomery Securities - San Francisco, CA

Specialized in trading OTC (NASDAQ) and pink sheet equities. Served as buy-side trader for B of A Securities servicing high net worth individuals, institutional clients, and hedge funds while developing relationships with competitor firms .Developed customer relationships based on trust and performance to achieve desired mutually beneficial results . Solicited referrals from satisfied clients. Generated financial reports for management review.

Education Bachelor of Arts : Liberal Arts Columbia University - New York City, NY, United States

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