William Rowe
wr Professional Scrum Master I
Professional Summary
Team-oriented individual promoting exemplary
presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading
high-performance teams. Considered expert in prioritizing tasks and optimizing workflows. Highly trained individual knowledgeable in web development technologies and
considered talented leader. Certified Scrum Master with definitive leadership qualities and strong critical thinking and decision making skills. Dedicated and agile Scrum Master committed to ensuring that teams work in
accordance with established rules, values, processes, and practices. Adept in fostering an environment conducive to productivity and success.
Work History
2021-06 -
Current
Agile Coach/Consultant
AT&T, Richmond, VA
Quickly adapted training plans for client needs,
keeping timelines, budgets and desires in mind.
Scheduled and taught in class and online courses to increase learning opportunities.
Supported productivity increase and business growth through new hire training and mentoring.
Prepared and presented supplementary learning
material to support structured lessons.
Facilitated Scrum framework – sprint planning,
backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
Led sprint reviews and planning meetings to promote full team engagement.
Supported team using servant leadership style and
Contact
Address
Richmond, VA, 23224
Phone
**************@*****.***
Skills
Student rapport
Excellent
Remote Learning
Very Good
Goal-setting
Very Good
Data organization
Very Good
Employee training
Excellent
Project implementation
Very Good
Public speaking
Good
Software
Salesforce
Excellent
Jira
leading by example.
Removed obstacles by finding right personnel to
advance tasks and projects.
2019-09 -
2021-05
Agile Scrum Master/Agile
Coach/Consultant
US Cellular Wireless, Roanoke Rapids, NC
Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's
workload.
Facilitated Scrum framework – sprint planning,
backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
Led sprint reviews and planning meetings to promote full team engagement.
Assisted with internal and external communication
resulting in improved transparency.
Assessed Scrum maturity of team and organized and
coached team to higher levels of development.
Coached teams in Agile practices and provided
necessary training to create positive mindset to Agile methodologies.
2017-09 -
2019-08
Wireless Sales Consultant
Walmart, Roanoke Rapids, NC
Upsold customers by recommending accessories and
promotions to increase revenue.
Kept customers and other employees up-to-date on
latest devices and technology by performing frequent product demonstrations.
Guided customers to quickly locate merchandise in
showroom.
Assisted customers in determining cellular phone
needs by asking open-ended questions, clarifying
advantages and disadvantages of each product and
explaining products by ratings.
Operated product tools, equipment and point of sale terminals.
Created inviting environment for customers by
maintaining store organization and cleanliness.
Developed strong rapport with customers and created Good
Opus
Excellent
Microsoft Teams
Excellent
Slack
Very Good
positive impression of business.
Education
2000-09 -
2003-06
High School Diploma
Mathews High School - Mathews, VA
2009-08 -
2010-05
Associate in Business
Rappahannock Community College - Saluda, VA
Certifications
Professional Scrum Master (PSM1)