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Assistant Manager Customer Service

Location:
Mulberry, FL
Posted:
November 01, 2023

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Resume:

Pierre White

*** ******** *****

Mulberry, FL ***60

608-***-****

ad0sfz@r.postjobfree.com

Objective

Experienced Assistant Manager with 7 +

years of experience in various settings.

Proven record of succession improving

operations and achieving significant

revenue-growth. Most recently, I have

successfully generated the highest

commission in the company's history.

Highly skilled in revenue analysis and

transformed a struggling pawnshop into

the top performing shop in the county

within just four months. Identifying

areas for Improvement to drive goal

attainment. Strong communication and

self-motivation, coupled with

resourcefulness, helps to

ensure efficiency in operations. I am

ready to bring my expertise to a new

challenge and contribute to the success

of the company.

Education

High school diploma Waunakee high

school - Waunakee, WI

Skills

Self-motivation, Assistant Manager

Experience, Leadership, Cash Handling,

Inventory Control, POS, Microsoft

Products, Retail Management, Store

Management Experience, Merchandising,

Communication Skills, Sales,

Interviewing, Conflict Management,

Recruiting, Pricing

Experience

Assistant Manager Value Pawn - Lakeland, FL

June 2023 to October 2023

o Open and closed the store, which included counting cash drawers and making bank deposits.

o Kept the show room clean and maintained neat,

orderly product displays.

o Communicated merchandise needs and issues to

appropriate supervisors in a timely and efficient

manner

o Delivered excellent customer service by greeting and assisting each customer.

o Directed and supervised employees engaged in sales, inventory-taking and reconciling receipts

o Increased revenue in a short amount of time

Assistant Manager Cash America Pawn - Lakeland, FL September 2021 to June 2023

o Increased revenue by ensuring that monthly budget targets were met

o Managed opening and closing procedures, including audits and banking

o Over saw staff performance and ensured that job responsibilities were earned

o Provided loans and offered pawn receipts to customers o Retrieved items from customers who repaid their loans o Adhered to industry regulations

Front supervisor Walmart, Madison, WI

October 2016 - August 2021

o Monitored the retail sales department's operations, evaluated the performance of retail staff, and ensured that the team met the highest quality service and customer satisfaction in the Retail Industry.



Contact this candidate