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Customer Relationship Manager

Location:
Mysore, Karnataka, India
Posted:
November 02, 2023

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Resume:

Profile of SWATHI KIRAN # ***, Viaana Apartment

Vijaya Nagar 4th Stage,

Mysore – 570032

Cell Phone: +91-888-**-*****

Email: ad0s3t@r.postjobfree.com

Self-motivated Customer Relationship Manager with over 15 years of relevant experience and related proficiencies. Detail-oriented individual with extensive experience in managing investment properties, evaluating new investment opportunities, and coordinating with customers. Demonstrated success in training and leading employees and staff members within the Real Estate sector, Desire to pursue real estate development or investment as long-term career path and flexible with new roles and responsibilities.

Projects Handled:

• Viaana-Residential Apartment

• Prasanth Premium – Residential Villas

• Disha Row Houses

• Disha Elite – Residential Plots

• Pragathi Dreams – Residential Plots & Villas

• Diya Greens – Residential Plots

PROFESSIONAL EXPERIENCE:

From May’2022 to till date : Working as a Freelance Property Consultant. Gravity One – Living Space Pvt. Ltd – Customer Relationship Manager - 2018 to Apr’2022

• Strong knowledge on ERP and related software.

• Preparation of step by step property documents.

• GeĴing project approvals(APF) from leading banks.

• Post closure of leads, follow-up with customers for booking procedures.

• Sending welcome mail, receipt generation, payment break ups etc.

• Payment follow ups against agreement, handling bank loan procedures, preparing agreements.

• Follow up with final payment seĴlement, preparation of sale deeds.

• Updating management about collection forecast, scheduling registrations.

• Completing registration process, khata transfer, house taxes and handing over the documents with bank officials/customers.

• Coordinating for property legal documentation.

• Post sales support for marketing team.

• Weekly updation on available stocks.

Sales Profile: Completed sales with collection of 14 Cr in 6 months along with CRM profile. QUALITIES:

• Productive Communication Skills.

• Understanding Social Cues.

• Goal Oriented.

• Active Listener and Adept Leadership Skills.

• Solutionist.

GRAVITY ONE LIVING SPACE PVT LTD – CRM – (2018 to 2022) ZEE TURNER LTD – CRM – (Apr 2010 to Dec 2011)

IDEB PROJECTS PVT LTD - MANAGER – MIS & COORDINATION - (2009 to 2010) KRISTAL PROJECTS PVT LTD - SENIOR EXECUTIVE - MIS – (2007 to 2008) LION’S GROUP OF COMPANIES - SENIOR EXECUTIVE ADMINISTRATION – (2001 to 2006) QUALIFICATIONS:

- Master of Business Administration (MBA) -2001 – RJSIMS, Koramangala, Bangalore, KA

- Bachelor of Science (BSc) – 1998 – Maharani’s Science College, Bangalore, KA.

- 12th - 1995 – Govt Higher Secondary School, Hosur, TN.

- 10th – 1993 – Govt High School, Bagalur, TN.

SWATHI KIRAN



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