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Information Technology It Support

Location:
Northbridge, MA
Salary:
30$ per hour
Posted:
November 02, 2023

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Resume:

SAMWEL JOE JACKSON

773-***-****, & 857-***-****)

ad0s2k@r.postjobfree.com.

Skills - Capabilities - Expertise

Languages: Working Knowledge of: SQL C#, C/C++,Python,Java

Operating Environments: MS Windows, macOS

Scripting Language : HTML,XML, JavaScript& jQuery

Business Tools: Power BI, Tableau, Team.Zoom

Enterprise Miner,SAS Studio, Jira, Visual Studios, GitHub, Bot Framework

Education

The University of Massachusetts, Lowell, MA

Bachelor of Science in Information Technology, May 2020

The University of Massachusetts, Lowell, MA

Assosiate of Science in Information Technology, May 2016

University Honors, summa cum laude, Highest Honors

Relevant Internship and Work Experience

Java-based Bowling Simulators(Andover MA) June 2021 –August 2021

Packaging Systems and Recycling IT Intern

Constructed a live Power BI report to simplify analyzation of over 200,000 hauling loads, providing data visualizations to strengthen the current operational system and improve the user experience

Authored a functional spec for 11 enhancements to be made on an application’s maintenance screens to elevate the data input process and to eliminate repetitive low priority tickets

Developed a sustainability chat bot prototype for the International Paper website on a 4-person team

Lettuce Entertain You, Worcester,MA May 2020 –August 2023

Restaurant Management Internship

Collaborated with 3 teammates to establish a business plan and marketing strategy to increase visibility for the team’s restaurant concept project

Created seasonal menus to generate approximately $3,858,000 in annual sales

Managed 5 employees serving 500+ customers per day at the Windy City Smokeout country music festival

COMCAST CORPORATIONS.

EMPLOYED (2016-PRESENT)

426 East FIRST ST, BOSTON MA, 02127

•Managed a teams in work order schedules and tasks

includes install work order for customers and help with installation services.

•Facilitated team meetings

•Development Project plan and design of nodes and special project

•Supported team with assignments and work orders

•Met weekly with faculty to communicate project status and challenges .

December 2020

Technical Skills Volunteer Instructor University Massachusetts lowell

Worked 1:1 with a student over 9 weeks to advance the student’s technical skill level and enable the student to independently operate technical devices

Familiarized the student with 5 key computer applications on macOS and MS Windows to enhance the student’s skills and increase the student’s technology acumen.



Contact this candidate