LUCRETA HOLLINSHEAD

*** ***** ****, ***. **

Brooklyn, NY 11226

347-***-****

ad0rtx@r.postjobfree.com

SUMMARY:

Highly reliable Administrative Assistant with over 8 years of experience providing receptionist and office support in the medical industry. Ensures customer satisfaction by demonstrating excellent communication and interpersonal skills. Proactive team-player with creative problem solving capabilities and a close attention to detail.

• Power point • Microsoft Word / Microsoft Excel

• Data Entry • Data Analysis

• Payroll process • Records Management

EXPERIENCE:

Centerlight 4/2015 – present

Payroll Assistant / Admin Assistant Brooklyn, NY

Reviewed the timesheet of employees.

Submitting documents to process the payroll of employees (new hire, currently working, separated)

Verified that md orders and insurance authorization is present for all referrals.

Scheduled Occupational therapist, Physical therapist, Speech therapist and Social Workers

Answered and resolved all phone call issues for timesheet.

Ensured md orders were provided and entered accurately for continued therapy services for all

Assist and submit all document necessary in the processing of all Durable Medical Equipment

Receptionist / Clerical Associate 6/2010– 6/2014

Kings County Hospital (Winston Temporary Agency) Brooklyn, NY.

Greeted all patients courteously and determined the reason for visit

Answered and transferred calls in a patient and reliable

Scheduled follow-up appointments and made referral for patients.

Managed, complied and submitted patient consent forms to the medical record department.

Verified and recorded detailed insurance information.

Administrative Assistant 7/2005– 4/2009

Americare CSS Brooklyn, NY

Managed the administrative functions for Home Care Clinical Department, processing paperwork on behalf of nurses and social workers

Processed and verified timesheets accurately, consistently meeting strict deadlines.

Ensured paperwork was completed correctly contacted nurse and social workers to obtain corrections

Trained new employees in the administrative function of the Department

EDUCATION / CERTIFICATIONS:

Grace Institute New York, NY

Business Skills Certificate (2013)

New York Institute of Technology Brooklyn, NY

Medical Office Administration Certificate (2004)

South Shore High School Brooklyn, NY

High School Diploma

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