Cassandra Baker

SUMMARY

A diverse business owner searching for a full-time position at a company I am able to grow with. My experience in retail/entertainment has allowed me to use my exceptional customer service and sales skills to provide premier service to clients and up-sell products through verbal communication. I always strive for customer satisfaction and to maintain a consistent success rate.

WORK EXPERIENCE

City Talk - PinkLash

Talk Show Host

February 2022 - Present

Talented and creative Talk Show Host with experience interviewing guests, carrying natural conversation, and creating a friendly and enthusiastic atmosphere for listeners.

Dhime-A-Dozen Podcast

Cohost

2019 – Present

GoHeath LLC

Customer Service and Switch Board Operator

March 2019 – August 2020

Managed large amounts of inbound and outbound calls in a timely manner. Identifying customers’ needs and clarifying information, researching issues and providing solutions.

Sam Club

Supervisor/Customer Service

July 2015-September 2017

Experience managing employees to increase productivity and maintain quality. Dependable teammate successful at managing multiple priorities with a positive attitude. Outstanding customer service and sales of membership upgrades and credit card sign ups.

RHA Health Services - Cleveland

Caregiver

April 2010-June 2015

Assisting residents with activities of daily living, including bathing, dressing, transferring, and meals. Sensitive and compassionately assisting patients daily.

EDUCATION

Livingstone College

Completed Basic Coursework

Garinger High School

High School Diploma

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