Skills and Abilities

Excellent customer service skills as demonstrated by assisting customers in a large grocery store

* ***** ** ********** ******* in a large grocery store in Kosovo stocking bakery items

3 years of volunteer experience assisting up to 5 hair stylists in a busy salon in Kosovo

Ability to ensure company standards by listening to supervisor concerns and providing feedback when required

Demonstrated time-management skills with the ability to prioritize workloads and meet deadlines

Adept at planning and organizing job tasks with the ability to identify and prioritize tasks to be accomplished

Work Experience

Stock Clerk 2005-2009

Interex- Grocer, Pristinia, Kosovo

Stocked bakery items such as cakes and pastries on the customer floor

Cleaned and maintained grocery store areas to ensure compliance to food and safety regulations

Kept aisles clean and organized merchandise

Received product from warehouse personnel, counted inventory and made sure they were properly placed in accurate aisle and on display for the customers

Assisted customers in locating specific products within the store

Stock Clerk 2001

Independent Retailor, Pristinia, Kosovo

Received stock for a retail store and stocked the shelves accordingly

Volunteer Experience

Assistant 2004-2007

Albiona, Pristinia, Kosovo

Assisted hair stylists with a variety of tasks (i.e. shampooing and blow drying hair)

Applied make up to clients as per their requirements

Assisted hair stylists with dyeing client’s hair

Education

ESL Level 5 2017

Lex, Edmonton, Alberta

English Lessons 2004-2005

Private lessons, Pristinia, Kosovo

High School Diploma 2003

Pristinia, Kosovo

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