Care Assistant Customer Service

OLUCHI ANUMUDU

CARE ASSISTANT

CONTACT

** ******* ******,

Wolverhampton, West Midlands,

WV1 4AN

077********

***************@*****.***

PROFESSIONAL SUMMARY

A young enthusiastic care assistant who is about making a positive impact on the lives of people. Display a considerate strength across a wide range of skills which include compassion, communication, leadership, adaptability, resilience, patience and team spirit. A friendly and approachable individual with excellent communication skills. Build relationships easily and encourages participation in group settings.

SKILLS

Compassionate

Time Management

Strong communication

Patient management

Goal-oriented

Leadership

Respectful

Data management

Attention to details

EXPERIENCE

Care Assistant REKOM CARE LTD - June 2021 - August 2023

• Support residents in improving their daily routine such as domestic tasks and meal preparations.

• Engage residents in conversations to improve their communication and help with learning disabilities.

• Engaging them in social activities, games, and personal activities.

• Supporting and helping with health care needs, including routine checks or administrating medications.

• Ensuring patients’ safety and documenting all necessary observations.

• Reporting daily to the Staff Nurse.

• Ensuring patients’ comfort and safety.

Customer Service Sterling Bank – September 2016 – May 2021

• Handled customer complaints, provided appropriate solutions and alternatives within the timeframe.

• Kept records of customer interactions, processed customer accounts and documents.

• Built sustainable relationships and trust with customers accounts through open and interactive communication.

• Provided accurate, valid and complete information by using the right methods/tools.

• Followed communication procedures, guidelines and policies. EDUCATION

September 2023 – Till date

Masters:

Ulster University,

Birmingham, West Midlands.

• International Business with Data

Analytics.

February 2016 – May 2021

Masters:

Nnamdi Azikiwe University,

Nigeria.

• Agricultural Business

Management and

Finance.

August 2008 – June 2013

Bachelor of Science:

Bowen University, Nigeria.

• Agricultural Economics and

Farm Management.

REFERENCES

Available on Request

Contact this candidate