Data Entry Account Executive

DEXTER McDUFFIE

Red Springs, NC *****. ***-***-622. ****************@*******.***

Skills

Customer Complaint Resolution

Microsoft Dynamics

Reading Comprehension

Team Goals

Equipment Safety

Cash Control

Accounting Techniques

Data Entry and Database Software

Computer Proficiency

Data Research and Analysis

Project Management and Organized

Microsoft Internet Explorer

Work History

Cashier and Stocker, 11/2021 to 5/2022

Lowe’s- Frankfurt, KY

Ensured that merchandise was offloaded from trucks, sorted and taken to departments in which they were needed.

Ensured that goods were accurately scanned and met the requirements of the client.

Kept accurate records of merchandise that were bought by the company and those that were sold to customers.

Handled cash for the merchandise that was sold to the customers.

Account Executive, 1/2022 to 6/2022

Maverick Consulting

Cold-call, network, and email a high volume of prospects and sales operations leaders and utilize resources to build and maintain the sales pipeline.

Generate new business and sales leads through a mixture of cold calling and following up on marketing campaigns and inbound inquiries.

Achieve and exceed monthly sales quotas.

Manage inbound leads.

Work with existing clients to grow their accounts and find referrals.

Understand programs and offerings and effectively communicate and apply them to each prospect need.

Cook Shift Leader, 08/2019 to 12/2019

Highway 55 Burgers Shakes And Fries – Greenville, NC

Inspected kitchens to observe food preparation quality service, food appearance and cleanliness of production and service areas.

Inspected freezer and refrigerator daily to check and maintain proper temperatures.

Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.

Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Valet Parking, 02/2019 to 07/2019

Royal Parking Valet- Charlotte, NC

Delivered guest vehicles smoothly and met diverse needs of valet customers.

Helped guests unload and load luggage.

Answered guest’s questions about property amenities and services.

Worked closely with personnel, customers and contractors to resolve problems.

Entered guest vehicle information and location in computerized valet parking system.

Professional Mover, 07/2018 to 06/2019

Bell-Hops Moving Service- Charlotte, NC

Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.

Completed over 600 jobs by loading boxes and large items, unloading trucks and cleaning job sites.

Operated with safety and skill to avoid accidents and delays.

Loaded and unloaded trucks with customer possessions or merchandise weighing up to 1000 lbs.

Retail Distributer for Nu-Look, 06/2016 to 04/2017

Nu-Look- Greenville, NC

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Develop deep understanding of customer needs, priorities and pain points to deliver customized service.

Answered customer telephone calls promptly to avoid on-hold wait times.

Confirmed appointments, communicated with clients and updated client records.

Education

Bachelor of Arts: Liberal Studies, 12/2022

Kentucky State University-Frankfort, KY

Dean’s List Fall 2020

Dean’s List Fall 2021

Dean’s List Spring 2022

Extracurricular Activities: Played college football and Ran Track

Associate of Arts: Fine Arts, 05/2020

Fayetteville Technical Community College –Fayetteville, NC

3.759 GPA

Certifications

First Aid/CPR Certified

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