Shayna Martin

+1-401-***-****

ad0rn2@r.postjobfree.com

Warwick, RI 02886

I am well experienced in many fields. Staying dependable and hard working are my main goals.

I look forward to learning as much as I can from each employment opportunity.

Work Experience

Assistant Manager - Dunkin’

June 2022 to Present

Managing a team of 5 – 10 employees daily

Completing all office filings, inventory, and bank deposits

Handling multiple types of transactions for a high volume of customers

Consistently learning new menu items and sales plans

Dog Sitter - Rover.com

March 2017 to Present

• scheduling multiple clients and services daily

• managing payments

• advertising for more clientele

• dog walking / boarding / day care

Waitress - Rhody Joe's / Chelos - Wakefield, RI

December 2015 to March 2019

• Clean sections while handling a high volume of customers

• greeted and sat customers upon arrival

• stocked food stations and prepared certain meals

• processing multiple forms of transactions

Bookkeeper/Manager - Veneton Auto Solutions - Providence, RI

June 2013 to November 2016

• Completed all office filing and scheduling

• managed material orders

• sold products while managing invoices

• serviced customers to their satisfaction

• answered a multi-line telephone

• train new employees

Customer Service Representative - Citizens Bank - Cranston, RI

July 2013 to June 2016

• answering customer calls and assisting through live chat

• guided customers through technical support issues

• updating information in accounts including making transfers and processing payments

• handling appointments

• handling inbound and outbound emails

• using a dual monitor computer

• weekly check-in meetings with manager team

Education

Diploma – 2013 - Warwick Skills Center RI

Skills

• Microsoft Office (5+ years)

• Customer Service (10 years)

• Sales (6 years)

• Quickbooks (2 years)

• Animal Care (5 years)

• Restaurant Experience / Food Handling (5 years)

• Front Desk (5 years)

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