Customer Service Front Desk
Resume:
CENA MC HONEY
C
** **** **. **** *** S.F., CA **103
***********@*****.***
Highly enthusiastic Hospitality Professional with 10+ years of experience WORK EXPERIENCE
Concierge
**/***1 to 07/2021
InterSolutions
San Francisco, CA
Greet/Welcome Residents, Answer/Direct Calls, Access Control, Monitor CCTV, Assisting with Recertifications, Assisting Leasing Office with Residential Viewing, and Package Control Concierge
05/2021 to 07/2021
NFC AMENITY MANAGEMENT
San Francisco
Greet/Welcome Residents, Answer/Direct Calls, Access Control, Assisting Leasing Office with Residential Viewing, Reports, Assisting Residential Needs, and Package Control LP Security
01/2018 to 03/2018
JW Marriott
San Francisco
Answer Guests/Staff Calls, Reports, Patrol, K ey Control, Lock Outs, CCTV, Lost/Found, and Package Control, Front Desk
05/2019 to 08/2019
Pulse
San Francisco
Welcome/Greet Guests, Check In/Out, Cash/Credit Handling, Reports, Guest Services, PMS, Opera, and Concierge Convention Staff
09/2014 to 10/2015
Action Figures
San Francisco
Welcome/Greet Clients, Customer Service, Registration, Information, Materials Distribution, and Coat Check Security Officer
11/2015 to 01/2019
Maloney Security
San Francisco
Welcome/Greet Attendees, Access Control, Patrol, CCTV, Safety of Premises/Staff/Attendees, Lost/Found, Loss Prevention, and Traffic/Direction Control
Security Specialist/Concierge
08/2016
Randstad
San Francisco
Acknowledge/Welcome Guests, Access Control, Safety/Security of Guests/Attendees/Vendors and Staff, CCTV, Answer/Direct Calls, Patrol and Crowd Control
Courier
06/2015
Postmates
San Francisco
Pick Up/Delivery of Documents, Packages, Food, and Supplies on Demand F/T Flow Backroom Softlines O/N
09/2014 to 03/2015
TARGET LLC
San Francisco
Unload Delivery Trucks, Load Products to Palates, Distribution to Departments, Replenish/Zone Products for Best Appearance to Customers
Front Desk/Concierge
03/2012 to 07/2012
Executive Hotel Vintage Court
San Francisco
Acknowledge/Welcome Guests, Answer/Direct Calls, Check-In/Outs, Reports, Cash/Credit Handling, Guest Services, Manage Billing Issues, and Activate/File Room Keys Hostess
11/2007 to 03/2009
Yoshis
San Francisco
Prepare Restaurant for Service, Acknowledge/Welcome Guests, Check-In Guests, Seat Guests with Menus, Reservations, Coat Check, Cocktail, and Fond Send Off
Reservations/ Hostess
12/2006 to 12/2007
House of Prime Rib
San Francisco
Answer/Direct Calls, Welcome/Greet Guests, Prepare Restaurant for Service, Reservations, Seat Guests, Coat Check, and Assist with Special Events
SKILLS
Organized - 10+ years
Team Player - 10+ years
Active Listening - 10+ years
Problem Solver - 10+ years
Courteous - 10+ years
Strong Work Ethics - 10+ years
Customer Service - 10+ years
Multi -Tasking - 10+ years
EDUCATION
CCSF
Paralegal
San Francisco
Seattle University
Political Science
Seattle, WA
CSH
High school or equivalent
College Prep
San Francisco
Contact this candidate