Customer Service Support

jspin****@JENA gmail.com 561-***-**** SPINDLER ***9 Miami Rd, Fort Lauderdale, FL 33316

Highly-motivated employee with desire to take on new challenges. Strong customer service, multitasking and time management abilities. Adept at working effectively unsupervised and quickly mastering new skills. Problem-Solving Abilities

Inbound and Outbound Calling

Customer Service Excellence

Appointment Scheduling

Customer Support

MS Office Proficiency

POS System Operation

Assistant/Customer Relations Any Kine custom - Fort Lauderdale, FL 09/2020 - Current Answered customer calls, emails and responded to inquiries in a timely manner. Developed strong customer relationships to encourage repeat business. Collected deposits or payments and maintained accurate records of all customer interactions. Retail Sales Consultant Astro Gallery Of Gems - New York, NY 01/2014 - 06/2018 Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Provided product knowledge to customers on merchandise features, benefits, and quality. Processed payments and maintained accurate drawers to meet financial targets. Retail Manager/Gemologist Messina Jewelry - Westhampton, NY 09/2005 - 12/2013 Managed all daily operation including visual merchandising, maintaining standards and elevating customer experience.

Attended trade shows, conferences, and other industry events to stay current with trends. Nassau Community College Hempstead, NY

Some College (No Degree): Liberal Arts

St. Dominic High School

High School Diploma

Summary

Skills

Experience

Education and Training

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