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Customer Service Representative

Location:
Cambridge, ON, Canada
Posted:
October 31, 2023

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Resume:

NAZMODDIN SHAIKH

*** ***** **, ********* ******

ad0rju@r.postjobfree.com +1-519-***-****

SUMMARY

* **** ** **** ********** as a Customer Service Representative with Reliance digital in India.

Experience in working as a Cashier with Reliance Super in India.

Trained in attending and managing customer queries over call and email with Accenture Operations. SKILLSET

Good Communication and time management skills.

Adequate experience in customer interaction.

Quick Learner with problem solving abilities.

Objection handling, Handling team

EDUCATION

Power Engineering Technology Jan 2023 - Present

Conestoga college, Doon campus.

May 2014- 2017

PROFESSIONAL EXPERIENCE

Customer Service Representative

RELIANCE DIGITAL (JULY 2017-JAN 2022)

Attended, Managed, and Served customers by fulfilling their requirements and solving their queries.

Assisted in restocking and organizing the store materials.

Worked at the front desk for all customer-related queries.

Quick assembling and timely completion of large and small orders to be shipped to customers. UNITY SMALL FINANCE BANK (JAN 2022-JUL 2023)

As a Deputy manager

Operated the cash cabin and maintained acute cash drawers.

Processed transactions through cash and card maintaining payment security and customer satisfaction. ACHIEVEMENTS

Served as a member of the Student Council in College and organized various activities.

Member of the PR team and the Sports team in the college committee AVAILABILITY (Flexible- Part-timee )

● Mondaye 7:00 PM to Overnight Open to Night Shif

● Tuesdaye 4e00 PM to Overnight Open to Night Shif

● Wednesdaye 7:00 PM to Overnight Open to Night shif

● Thursdaye 12e00 PM to Overnight Open to Night Shif

● Fridaye 12e00 PM to Overnight Open to Night Shif

● Saturdaye ALL DAY Open to Night Shif

● Sundaye ALL DAY Open to Night Shif

Diploma in Information Technology

N G PATEL POLYTECHNIC, BARDOLI GUJARAT



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