Sales Representative Outside

PATRICIA RUCKER

HUNTSVILLE, AL

PHARMACEUTICAL SALES REPRESENTATIVE

Innovative, ambitious, highly disciplined, and versatile professional with admirable career achievements and success

Experienced in establishing working partnerships with Healthcare Professionals

PROFESSIONAL STRENGTHS

Client Development/Focus

Extremely Goal Oriented

Persuasive Communication

Skills

Customer Relationship

Building

Mentor/Motivator

Negotiation Tactics

Professional Presentation

Networking

Business Management

Medical Terminology

WORK EXPERIENCE/SKILLS

Outside Sales Representative

Phlebotomy/Phlebotomist Float

20+ Years Experience Medical Healthcare Networking

Cold-calling

Lead Management

Business Development

Account Management

Sales Strategy

Relationship Building

Market Analysis

PROFESSIONAL EXPERIENCE

OUTSIDE SALES GATORADE REPRESENTATIVE, MARKETING SPECIALIST, GATORADE, QUAKER OATS, INC.

HUNTSVILLE, AL

1997 - 2000

Oversaw marketing campaigns that boosted annual sales of Gatorade Products in Northern Territory of Alabama, C - Store Division

• Created materials and implemented sales plans that increased revenue for Gatorade Products in the Northern Territory of Alabama, C - Stores Division

• Implemented a new customer experience engagement model, improving customer satisfaction by 100%

• Promoted services through phone calls, cold - calling, and social networking increasing new customers

LEAD FLOAT PHLEBOTOMIST, CRESTWOOD HOSPITAL,

HUNTSVILLE, AL.

2022 - CURRENT

Extensive experience in creating in implementing and managing successful Outreach Laboratory phlebotomy teams and service areas which include Physician Offices throughout Huntsville and Northern Alabama. Creative strategic planner and implementer of Standard Operation Procedures that contribute significantly to increased Patient Satisfaction and reduction of collection errors. Networking with Physician Offices and Clinical teams to provide excellent customer service and to enhance Laboratory Sales. PHLEBOTOMY TECHNICIAN, QUEST DIAGNOSTICS

HUNTSVILLE, AL

2016 - 2018

Responsible for Performs venipuncture and skin puncture to obtain blood specimens from patients for diagnostic testing in a medical or clinical laboratory Responsible for Verifying patient's identification, reviews specimen requisition and testing instructions from physicians and obtains specimens of patient blood for diagnostic testing by means of venipuncture or skin puncture methodology utilizing a syringe, vacutainer, lancet or other approved technique. Responsible for receiving and processes patient specimens by centrifuging, making primary inoculations of media, preparing and staining of smears and/ or plates, and operating semi and fully automated equipment, as needed. Responsible for assembles testing equipment such as tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol work on tray, according to requirements for specified test or procedures. Responsible for performing the duties of a Laboratory Assistant or Laboratory Attendant as needed. PHLEBOTOMY TECHNICIAN, LAB CORP

HUNTSVILLE, AL

2014 - 2016

Lab Corp Huntsville, Alabama Responsible for calling patients back for procedures of blood testing. Verifying patient's name, date of birth, and sometimes the last four digits of their social. Responsible for performing venipunctures for required diagnostic testing. Required to perform point of care testing for certain lab test such as a PT. Responsible for making sure the patients were directed to the next place that should be going after leaving the lab.

PHLEBOTOMY TECHNICIAN, HUNTSVILLE HOSPITAL

HUNTSVILLE, AL

2008 - 2012

Responsible for Performs venipuncture and skin puncture to obtain blood specimens from patients for diagnostic testing in a medical or clinical laboratory Responsible for Verifying patient's identification, reviews specimen requisition and testing instructions from physicians and obtains specimens of patient blood for diagnostic testing by means of venipuncture or skin puncture methodology utilizing a syringe, vacutainer, lancet or other approved technique. Responsible for receiving and processes patient specimens by centrifuging, making primary inoculations of media, preparing and staining of smears and/ or plates, and operating semi and fully automated equipment, as needed. Responsible for assembles testing equipment such as tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol work on tray, according to requirements for specified test or procedures. Responsible for performing the duties of a Laboratory Assistant or Laboratory Attendant as needed. Responsible for verifying patient's identification, entering all patients demographics and insurance information correctly, properly order all lab test correctly, and properly obtaining and explaining all samples including urines, stools, sputum, and semen. Making sure all samples had the correct volume, kept at the right temperature, centrifuged and sent to the lab in a timely manner. Responsible to perform venipunctures on all ages including babies. Responsible for properly being able to do heal sticks or finger sticks when needed. Responsible for knowing how to perform nasal swabs, throat swabs, and nasal washings. Responsible for knowing how to work at any of the 9 PSC, 13 drs offices, and nursing homes. Responsible to train new hires when I was ask. Responsible for filling in as a receptionist when needed. PHLEBOTOMY TECHNICIAN, AMERICAN RED CROSS

HUNTSVILLE, AL

2002 - 2007

Responsible for obtaining and processing blood and body fluid specimens from patients or clients of all age ranges. Responsible for completing the proper forms and labels for the necessary specimens and comforting patients while drawing blood. Responsible for monitoring patient glucose levels by performing bedside glucose tests. Performed Phlebotomy Technician duties labeling, bagging specimens, and verify insurance information Ensured open channels of communication between patients and employee's Provided phlebotomy services in response to requisitions for up to 20 patients daily. Conferred with patients to obtain information for laboratory records, explained procedures and addressed patient concerns.

EDUCATION

BBA; Bachelor of Business Administration

with Emphasis in Healthcare BBA

Faulkner University

2014 - 2017

Huntsville, AL

MBA; Masters Business Administration

Faulkner University

2017 - 2019

Huntsville, AL

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