Customer Service Warehouse Manager
Resume:
Anthony DeMasi
Mount Arlington, New Jersey 07856
**************@*****.***
Cell: 973-***-****
OBJECTIVE
To obtain a position in a dynamic environment utilizing my technical, managerial, and interpersonal skills in order to continue my career as a significant contributor to the ongoing growth of an organization.
EXPERIENCE
Tyler Distribution, Cranbury, NJ 3/2017-Present
Warehouse Supervisor
Responsible for daily operations
Opening and closing building
Work closely with the clerks on all inbound and outbound deliveries for the day
Distribute all work for the day
Verify documentation for all inbound and outbound for accuracy
Communicate with all carriers throughout the day and work closely with customer service representatives to
ensure any problems that arise are taken care of in a timely manner
Global Industrial, Robbinsville, NJ
Warehouse Manager 1/2015 – 3/2016
Hired initially to build a new team when company added a second shift
Recruit/hired 23 employees to pick, pack, manifest and load in a timely manner
Motivate, coach, train team while developing 2 selected supervisor leads now breaking performance records
Drove productivity from 66% to 96% in a very short time
Lasar Logistics, Dayton, NJ 11/2010– 1/2015
Warehouse Manager
Early morning; disarmed alarm system, checked in all employees & processed weekly payroll
Held morning meeting with supervisors & leads to delegate daily work instructions
Receive & schedule import and export containers for customer’s delivery orders. Distribution of containers to the carriers for daily pick up & delivery.
Oversee all daily operations & managed the entire warehouse, handling any issues that may occur
Ordered pallets & propane as needed, check CSX website for railcar status
Ensured invoices matched container received prior to billing & communicated with all customer
Coordinated with agency for daily staffing needs
Lock & alarmed security system at the end of the day
Daily News, New York, NY 2/2007 – 7/2009
Floor Manager
Managed a crew of 30 bringing the paper in before deadline, ensuring proper folder operation
Quality review of paper throughout the shift & verifying quality and density on all presses
Composition and formatting of reports for senior management & Processing work orders on presses that need repair
Overseeing and troubleshooting pressroom machinery including replacement and repositioning of rollers and blankets
EDUCATION
West Orange High School, West Orange, NJ 1984-1988
CERTIFICATION
“Leadership & Team-building” New York Daily News 2007 Export Certified 2012
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