EXPERIENCE
Sales Broker
April **** - Present TrustFi, Long Island, New York
Manager
August 2022 - May 2023 Madison Reed, New York, NY
Assistant director of Recreation
November 2018 - July 2022 Seagate Rehabilitation and Nursing Center, Brooklyn, NY
Utilized CRM software to track sales performance metrics such as leads generated, conversion rates and average sale prices.
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Researched industry trends to anticipate changes in customer demand patterns.
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Developed and implemented successful sales strategies to increase revenue.
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Reviewed contracts prior to signing off ensuring accuracy of information provided.
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Managed large accounts by providing excellent customer service and problem resolution.
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Coached and developed staff using variety of soft skills and technical abilities.
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Shared customer feedback to improve operations and build brand loyalty.
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Managed inventory levels and minimized loss, following company systems and guidelines.
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• Prepared and submitted daily reports to upper management. Tracked employee progress and implemented corrective actions to minimize mistakes and promote growth.
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Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
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Conduct therapy sessions to improve patients' mental and physical well-being.
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Observe, analyze, and record patients' participation, reactions, and progress during treatment sessions, modifying treatment programs as needed.
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Plan, organize, direct and participate in treatment programs and activities to facilitate patients' rehabilitation, help them integrate into the community and prevent further medical problems.
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Develop treatment plan to meet needs of patient, based on needs assessment, patient interests and objectives of therapy.
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CONTACT
ad0rdp@r.postjobfree.com
Brooklyn, NY 11214
SKILLS
• Product Sales
• Financial analytics
• Long-term care administration
• Staff Development
• Conflict Mediation
• Care Plan Assessment
• Russian Language proficiency
• Database Coordination
• Interdepartmental Cooperation
• HHA Exchange
• Microsoft/Outlook/Excel
• SigmaCare
• HHA Exchange
Accounts Payable and Accounts
Receivable
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VICTORIA TUSHNOVA
Human Resource/ Payroll Coordinator
April 2014 - November 2017 Hopeton Care Inc., 11218, NY Prepare and submit reports and charts to treatment team to reflect patients' reactions and evidence of progress or regression.
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Manages the daily operations of the Intake and Admissions Department.
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Integrating New admissions and Families to the facility and ensuring a smooth transition into long-term care.
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Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
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Process paperwork for new employees and enter employee information into the payroll system.
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Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
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Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
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Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
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Addressed and resolved issues identified by billing staff related to eligibility and coverage.
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Resolved escalated complaints and answered questions regarding policies and procedures.
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Interviewed potential candidates and provided thorough reviews to HR to aid in hiring decisions.
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Maintained accurate payroll records and submitted data to accounting department for processing.
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EDUCATION
Bachelor of Arts (B.A.) in Arts
March 2018
The New School, New York
Associate in Arts (A.A.) in Fine Arts
September 2014
Kingsborough Community, Brooklyn, NY
Licence of Cosmetology in Cosmetology
March 2015
Empire Beauty School, Brooklyn
GPA 3.7
CERTIFICATIONS
• License Of Cosmetology
REFERENCES
References available upon request