Sonia Bramwell

ad0rdd@r.postjobfree.com Troy, MI

EXPERIENCE

Sr. Quality Assurance Manager Futurestay [Remote] 9/22-7/23

Partnered closely with Head of Product for product discovery, competitor tear-downs, strategic and tactical prioritization/planning, user story and test case creation

Managed / mentored junior QA / Data Analyst

Designed manual testing suite and partnered with DevOps to add Datadog monitoring for each product

Reported regressions and recommended UX enhancements for pre-prod builds

Streamlined and lead all Agile ceremonies: stand-ups, backlog grooming, sprint planning and retrospectives

Tested, documented and made prompt-adjusted recommendations for ChatGPT AI integration

Demoed staged builds to staff, created testing documentation, triaged staff QA feedback

Configured Jira: 1] Service Desk project to enable Biz team members to log Dev requests 2] Software project (Kanban board and backlog) 3] Beta Product Discovery project for new feature backlog management 4] Built out and maintain the Dev/Product knowledge base in Confluence Sr. Technical Product Manager Pathloom [Remote] 2/22-8/22

Took over all products from Founder, owning product roadmap, discovery, design, development, testing, monitoring & analytics, user segment analysis and engagement strategy, user outreach, qualitative feedback synthesis & data-driven product tuning

Built process to streamline ops within growing cross-functional team by instituting and configuring Notion for cross-team task & timeline/delivery management

Vetted most synergetic 3rd party tech/product partners, tools/platforms on tight budget

Worked closely with Founder/CEO on product roadmap, go-to-market strategy and revenue models for PWA and mobile apps

Principal Product Manager Pumpables [Remote/Async] 4/21-8/22

Worked closely with Founder, software and hardware Developers, Designers and Customer Service on remote, asynchronous team, to drive product strategy and implementation, communicating via Asana & Loom

Led redesign, testing, launch and enhancement of successful React Native mobile app, improving post-launch engagement by 50%

Defined user pain-points through qualitative and quantitative research, and transformed into user stories for both designers and engineers

Transformed development methodology from Waterfall to Agile/Kanban, noticeably improving productivity and streamlining workflow

Identified market opportunities and validated market fit through competitive analysis

Pinpointed resource gaps and found Dev / Design resources to successfully fill them

Director, Product Growth RP Strength [Remote] 1/18-12/20

Identified new user personas through quantitative and qualitative market research, and led ideation and implementation of usable products catering to these

Partnered with PhDs, RDs and DOs to launch RP Diet Coach app and RP Health sister site, helping develop all RP Health products

Personally funded discovery and design of mobile diet app emphasizing physical and mental health, and got buy-in for development from Chief Strategy & Science Officers and Chief Physician

Influenced Executive Team on development roadmap, biz dev partnerships, build or buy decisions, and product positioning

Spearheaded digital transformations of site, email and marketing products, including website rewrite resulting in 20% revenue growth

Supervised and mentored engineers, designers and data scientists in product development, launch strategy and ongoing optimization

Selected and managed integration of Ecommerce SaaS solutions: cart abandonment, ratings and reviews, programmatic advertising, etc Delivery Director ShermansTravel [Remote] 9/12-12/17

Hired, onboarded and supervised 20+ in-house and remote developers

Aligned all teams around product roadmap of 2-sided marketplace (travel deal providers and publishers)

Assessed and brought in big data, AI/ML solutions, ex: Sailthru (ESP), Elasticsearch, IBM Watson, Lotame (DSP)

Ensured timely, high quality delivery and smooth rollout of custom websites, CMS tools, APIs, and iOS/Android native mobile app

Led Engineering and Dev Ops in solving business problems through custom development, scaling, instrumentation and SaaS solutions

Negotiated costs/SLAs and steered implementation of SaaS solutions

Appraised executive team and Board of Directors of tech COGS, partnerships and achievements

Designed multivariate testing, directed feature tuning to improve KPIs Technical Project Manager ShermansTravel [NY, NY] 1/10-12/11

Owned discovery, implementation and post-production optimization of features geared towards maximizing clients' ROI

Compiled technical requirements from external partners and in-house marketing, sales and content teams, and supported tech implementation

Created detailed wireframes to help developers visualize requirements

Managed multiple concurrent, complex development and dev ops initiatives through software/product development lifecycle

Quality Assurance Tester ShermansTravel [NY, NY] 8/08-12/2009

Tested all bug fixes, enhancements and new product builds end to end, identifying bugs, making enhancement recommendations, and ensuring browser/device compatibility

Increased dev productivity by 30% through prioritization/parallelization of backlog via Agile/Kanban PM tools (Jira, Pivotal Tracker, Trello, etc)

Communicated development statuses, blockers and technical approach tradeoffs to Business teams, relaying their feedback back to Tech Technical Project Manager Digital Divide Data [NY, NY] 3/2008-8/2008

Met with clients to define project scope, deadlines and requirements, and communicated to digitization process managers in developing countries

Wrote comprehensive specs enabling manual conversion of client's physical materials to digital format

Served as liaison between client and digitization team, to ensure client satisfaction, and further DDD's mission of creating rewarding jobs through non-profit impact sourcing

Oversee digitization process by Southeast team, ensuring client's priorities were being executed, on deadline and within budget

Provided project status updates in client-facing meetings Electronic Content Analyst ProQuest [Ann Arbor, MI] 10/2005-3/2008

Delivered technical specs for conversion of XML, JSON & ASCII electronic data feeds from periodicals, trade & scientific journals

Supported India-based IBM development team through coding of scripts translating customer feeds into ProQuest's internal data structure

Fostered relationships with electronic publishers: New York Times, Time Inc, NHS, etc

EDUCATION

Michigan State University [East Lansing, MI] 8/2005 Bachelor of Arts: Technical/Digital Writing

Minor: Psychology

SKILLS

Product development lifecycle phase

management

Product/feature definition and

scoping/versioning

Process design and optimization

Data-driven performance / trade-off

analysis

Product discovery and enhancement

with respect to "5 cs" of product:

company (mission), customer, climate,

collaborators, competitors

Consensus building / Dev < > Biz

alignment

Dev, Product, Design team leadership

I BELIEVE IN

Prioritizing ruthlessly

Optimizing continuously

Contributing individually

Succeeding collaboratively

Leading by example

Tusting but verifying

Trying, trying again

Whatever you are, being a good one

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