assistant Project Manager / Senior Customer Service Specialist
Resume:
SUMMARY
SKILLS
EXPERIENCE
EDUCATION AND
TRAINING
LISA MCPHERSON
*******@*****.***
Toledo, OH 43615Lisa McPherson
*******@*****.***
October 31. 2023
RE: Customer relations
Thank you for the opportunity to introduce myself.
In your search for a dynamic and proactive customer relations professional please consider me as your ideal candidate.
My previous experience working as sales executive, residential construction project manager, business coach and skilled team leader has given me the opportunity to excel in effectively meeting sales goals, leading project teams, orchestrating schedules and optimizing resource utilization. My professional experience has produced an excellent track record for developing new accounts and identifying new market opportunities. I thrive in growing current business accounts, while nurturing key client relationships through decisive commitment and applying adept problem-solving skills when issues occur.
I have a unique soft-skill set that delivers respectful communication and effective cross-collaboration with internal teams, vendors and clients that drive successful outcomes. I understand that it is very important to hire only the best employees. I have the skills and dedication to help you meet and exceed your company objectives. My expertise will be a great addition to your team.
I look forward to the opportunity to discuss how I can contribute to the growth and reputation of
your company.
Sincerely,
Lisa McPherson
Highly proactive and dynamic Project Management Professional with a strong track record in effectively leading teams, orchestrating schedules, and optimizing resource utilization. Known for maintaining project momentum through decisive supervision and adept problem-solving skills. A persuasive communicator and skilled negotiator, proficient in collaborating with internal teams, vendors, and stakeholders to drive successful project outcomes. Project Management: PMP Certified,
adept at cross-functional collaboration
and detail-oriented approach.
•
Soft Skills: Calm-natured and skilled
relationship builder, excelling in mentoring.
and professional coaching.
•
Analytical Abilities: Proficient in valuation
analysis, contract negotiation, and detail-
oriented project assessment.
•
Training & Development: Experienced in
training and developing teams to foster a
cohesive and high-performing workforce.
•
Team Building: Proven ability to build
strong teams that work harmoniously
towards common objectives.
•
PROJECT MANAGER 07/2009 to Current
Room for Persuasion, LLC - Toledo, OH
Empowering homeowners to elevate their homes' value, aesthetics, and comfort through new construction and remodeling initiatives. Offering comprehensive project management services, encompassing project feasibility assessments, meticulous planning, budgeting, and scheduling. Facilitating seamless coordination among contractors and project team members from inception to project completion.
BUSINESS AND PERSONAL LIFE COACH 07/2009 to Current Your Personal Best, LLC - Toledo, OH
Collaborate closely with clients as a trusted consultant to identify and effectively implement meaningful and purposeful changes. Formulate strategic plans to drive personal and professional growth, while ensuring clients remain accountable and achieve lasting results. Skillfully conceptualize, plan, and produce compelling marketing materials for life and career development workshops.
VICE PRESIDENT OF SALES AND MARKETING 01/2002 to 03/2009 R & O Tool Service, Inc. - Toledo, OH
Accomplished as a Manufacturer Representative, representing renowned companies including Gurhing Inc., Basset Carbide Cutting Tools Inc., Natchi Broach Machine Inc., and Standard Abrasive Inc. Proactively cultivated and nurtured strong relationships with key partners in the automotive industry. Successfully expanded market reach by venturing into the dental industry, thereby diversifying the customer base. Notably achieved the prestigious
"Tier 1" supplier status with General Motors Powertrain Corp., Toledo, OH. The University of Toledo - Toledo, OH
BBA Bachelor Business Administration
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