Post Job Free

Resume

Sign in

Customer Service Control Clerk

Location:
Rochester, NY
Salary:
18. hrly
Posted:
November 01, 2023

Contact this candidate

Resume:

Mary Newhart

** ******* ****

Rochester, New York 14616

Home: 585-***-****

Cell: 585-***-****

EXPERIENCE

U of R-Strong Patient Accounts

*/** – 12/2007

Cash Control Clerk

Responsible for posting daily charges, cash, and direct deposits for the Finance department for the hospital. It involves posting to the correct general ledger for each department throughout the hospital, college, art gallery and Doctors off campus. I am involved with each department and am very customer oriented. Data Control Clerk

Responsible for posting payments from Preferred Care on a daily basis, as well as posting patient accounts and adjustments. Preferred care Clinical Lab is also done on

a daily basis. Posting Inpatient as well as outpatient on the omega system on a daily basis too. I also key Preferred Care Patient Co- Pays and keep up to date with these

for the patients as well as my files.

ESL Federal Credit Union 10/98 – 04/02

Senior Teller

Responsible for customer service duties including processing transactions, as well as handling transactions for loans, selling products, and balancing cash drawer and branch. Also balancing bank vault at the end of every evening. Ordering cash for bank, dividing it between other tellers and large cash loans. Helping tellers balancing cash drawers at the end of evening to make it a smoother evening.

Rochester Community Savings Bank 3/98 - 10/98

Bank Teller

Responsible for customer service duties including processing of deposits and withdrawals, as well as handling transactions for loans, selling products and balancing cash drawer. Griffith Oil Co, Inc.

1988-1998

Customer Service Dispatch

Responsible for answering phones from customers for assistance in getting heating oil delivered or problems with there furnaces and get in touch with the right delivery drivers.We also had to take collection calls if they were behind in payment in order to make a delivery. If there was time in between calls we would to accounting work to help out the day employees.

Credit Card Coordinator

Responsible for assembling and processing dealer credit card remittances. Duties include balancing daily and weekly reports in conjunction with the payment of various invoices and settlements. Includes balancing daily shift totals, verifying electronic point of sale charges, and calculating accurate settlements as they relate to the payment of both delivery and service invoices. Requires attention to detail and accuracy in posting miscellaneous debit/credit charges.

Accounting Control Clerk

Responsible for maintaining a spreadsheet analysis report that monitors the sales reporting and payment remittance habits of the company’s consignment dealerships. This includes sorting all incoming mail, depositing daily cash receipts, and the preparation and maintenance of a weekly status report for distribution to management. Accounts Receivable Clerk

Responsible for opening, sorting, and distributing incoming mail. Duties included batching payments, creating daily deposits, and posting of payments to customer accounts. Handled customer calls, performed account reconciliations, and research customer pricing and payment disputes.

The Singer Company 1986 - 1988

Administrative Services Clerk

Responsible for sorting and distribution of incoming and outgoing mail. Duties included light typing, filing, supply orders, and the general maintenance of the central supply room. Also provided temporary switchboard relief.

Wegmans Food Markets, Inc. 1982 - 1986

Customer Service Desk Manager

Responsible for resolving customer complaints and inquiries. Included the processing of customer refunds, the handling of incoming telephone calls, balancing cash drawers, and performing various metro-teller transactions.

REFERENCES

Mrs. Jill Crocker

Accountant

Griffith Oil Co.

585-***-****

Mrs. Deb Martin

Human Resourse Manager

University of Rochester

585-***-****

Mrs.Karin Carnavalle

Customer Service

Wegmans Food Markets, Inc.

585-***-**** x5962



Contact this candidate