Customer Relations Bottle Service

CR Cierra Roldan (COCO)

Houston, TX ***** 734-***-**** ****************@******.***

PROFESSIONAL

SUMMARY

Bubbly Bottle Service Waitress well-versed in interacting with customers and taking orders, providing bills and collecting payments and clearing and cleaning tables. Energetic and vivacious individual with 6 years of experience serving food items and alcoholic beverages to nightclub and bar patrons. In-depth knowledge of wine, beer and liquor brands and cocktail recipes. SKILLS Customer Needs Assessments

Persuasive Selling

Customer Interaction

Guest Satisfaction

Cash Handling

Reliable

Attentive

Rules and Regulations To Alcohol

Sales

Excellent Customer Relations

Time Management

Bottle Services Presentation

WORK HISTORY BOTTLE GIRL 01/2023 to CURRENT

Studio 39 Houston, TX

Maintained clean and safe work environment.

Kept register accurate through correct billing, payment processing, and cash management practices.

Prepared and maintained prep station by refilling garnishes and cleaning and drying glasses, silverware and plates.

Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.

Promote have constant clientele

BOTTLE GIRL 05/2021 to CURRENT

Truth Detroit, MI

Increased sales significantly by upselling higher-end products to customers.

Preforming bottle presentations in a timely manner with top tier energy and efficiency.

Collaborate with team to create an enjoyable atmosphere BOTTLE GIRL 06/2022 to 01/2023

Anexx Detroit, MI

Maintained clean and safe work environment.

Network with clients to assure a unforgettable and unique experience Maintaining and gaining clientele by standing out and providing outstanding service.

EDUCATION Marketing 06/2021

Wayne State University, Detroit, MI

Graduated 2016

John F Kennedy, Taylor Michigan

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