Customer Service Software Developer
Resume:
Rachel Blackwell
Lafayette, LA *****
*****************@*****.***
Skilled software developer with over 16 years in retail. Seeking out opportunities in team oriented environments.
Work Experience
Tax Preparer
Jackson Hewitt - Lafayette, LA
December 2017 to Present
Certified Tax preparer
Cashier
Murphy USA - Lafayette, LA
January 2015 to Present
• Answering phone calls
• helping customers with their needs
• checking customers out and making sure they find everything that fits their need
• price matching
• Inventory
• Credit applications
• Stock self
• Order merchandise
Customer Service Associate
Lowes Home Improvement Stores
March 2007 to Present
• Log customer complaints and service tech notes
• Plan and adjust service calls when necessary
• Monitor service calls and arrival times
• Communicate with customers and field teams about service details and special requests
• Organize dispatch documents
• Fax paper work
• Fork lift certified
• Answering phone calls/transferring calls,
• helping customers with their needs
• checking customers out and making sure they find everything that fits their needs
• credit checks and applications
• price matching
• invoices and order status
Education
General educational development in Certified Nursing Assistant Infinity Career College - Lafayette, LA
July 2023 to Present
Diploma
Northside High School - Lafayette, LA
August 2000 to August 2003
Skills
• Tax Experience
• Manage a cash register, payments, and exchanges. Computer skills, and the ability to work under tight deadlines Have a great eye for detail. People management Adaptability Communication (10+ years)
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