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Quality Control Customer Service

Location:
Chicago, IL
Posted:
October 30, 2023

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Resume:

Gakari Larue

+1-773-***-****

ad0qni@r.postjobfree.com

Chicago, IL 60607

Food Server

Rush University Medical Center - Chicago, IL

October 2022 to Present

1. Set up and breakdown, including moving of furniture, in conference and dining rooms.

2. Set up and performs dish room and pot and pan room tasks required for the proper sanitation of service ware and equipment. Executes quality control monitoring and cleans work areas at completion of task.

3. Delivers food and assists servers with food orders and beverages

4. Set up and breakdown of buffets, banquets and bars.

5. Executes quality control monitoring and cleans work area at completion of task.

6. Set up and execute Rush catering deliveries.

7. Completes quality improvement monitoring, temperature monitoring.

8. Operates a motor vehicle to deliver food and supplies as assigned.

9. Set up and breakdown of service stations with supplies, ice and water.

10. Puts away food and supply deliveries and restock areas with supplies.

11. Pre busses, clears and resets tables in dining room and conference rooms.

12. Transports dishes to and from dishwashing and service areas.

13. Sweeps, mops, scrubs floors in all service and production areas; washes walls and windows as needed.

14. Disposes of waste and trash in proper manner, cleaning and replenishing bags.

15. Cleans and sanitizes all equipment, service and production areas including, but not limited to, storeroom, refrigerator, freezer, dining room, mop room and hand sinks. Performs other cleaning duties as assigned including power washing and carpet cleaning.

16. Cleans all public areas, including restrooms and offices, replenishing supplies.

17. Assists in linen quality controls, monitoring usage and limiting loss or damage.

18. Trains new personnel and orients dietetic interns to work areas as assigned.

19. Complies with all regulatory agency standards and all departmental policies and procedures.

20. Performs related duties as assigned by supervisors.

Cashier/Customer Service

Jewel Osco - Chicago, IL

September 2022 to October 2023

Sales Associate/Lead Sales Associate

Gopuff - Chicago, IL

October 2021 to June 2022

• Pick and pack items for dispatch to customers.

• Receive product from vendors, ensure physical count matches purchase order/invoice, and resolve discrepancies.

• Inventory management and re-shelving of canceled orders.

• Clean and organize warehouse.

• Supporting the operations manager with the enforcement of company policies.

• Monitoring inventory and placing supply orders.

• Tracking daily operations and reporting or resolving issues.

Shift Lead

Walgreens - Lake, MS

June 2021 to December 2021

• overseeing all aspects of store operations, including customer service, merchandising, and ensuring that products are properly stocked and organized.

• Establish clear communication with other store staff, including pharmacists, pharmacy technicians, and other supervisors

• Maintaining an awareness of security risks and situations that may warrant intervention by security personnel

• Ensure that all cash registers are accurately recording transactions and recording any discrepancies in the register’s computer system

• Promote new products and services to customers and provide information about products not currently on the market yet

• Review and approve timecards submitted by other employees to ensure that they are accurate

• Maintain a safe work environment by following all company policies and procedures regarding employee conduct and safety practices

Cashier/Customer Service/Sales Associate/ Lead

Mariano's - Chicago, IL

August 2019 to June 2021

• Trained to perform checkout procedures including the proper handling of groceries and operation of an electronic scanning point of sale register.

• Additionally, performed other duties such as ordering, bagging, stocking and displaying merchandise.

• Assist customers in the in-store check-out process

• Ringing up sales

• Requesting price checks

• Honoring coupons

• Collecting payment and giving appropriate change

• Organizing and monitoring work processes

• Accomplishes staff job results by coaching, counseling, and disciplining employees

• Conducts training

Guest Service Representative

AT YOUR SERVICE - Chicago, IL

May 2018 to June 2019

April 2018 - June 2019

At Your Service Guaranteed Rate Field, 333 w 35th St- Guest Service Representative

• Greeting guests upon arrival and making them feel welcomed.

• Administering check-ins and check-outs.

• Providing front desk services to guests.

• Assigning rooms and taking care of administrative duties.

• Delivering mail and messages.

• Processing guest payments.

• Coordinating with bell service and staff management.

• Being a source of information to guests on various matters such as transport and restaurant advice.

• Processing meal and beverage requests.

• Accommodating general and unique requests.

• Diffusing conflict or tense situations with guests.

Assistant ( Intern )

US Foods - Rosemont, IL

August 2017 to June 2018

• Gain understanding of the business environment, conduct, compliance and ethics of a specific discipline within the food distribution industry.

• Increase knowledge of skills and use of technology.

• On-the-job training is gained by assisting with projects, programs or services to execute specific objectives for an identified period of time.

• Develop competencies in a specific functional area.

• Follow company policies and procedures.

• Understand time management requirements when working within a department and/or individual.

• Answer phones and greet clients warmly.

• Assist in filing duties.

• Reroute calls to appropriate people.

• Answer inquiries about company.

Assistant ( Intern )

Nixon Peabody LLP - Chicago, IL

September 2016 to June 2017

• Hang up company policies around the office.

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

• Retrieve files for personnel.

• Take and deliver messages.

• Sort and distribute incoming mail.

• Restock supply closet with printing paper, ink, pens, paper clips, staplers, files and folders, and correction fluid.

• Help organize office activities.

High school or equivalent

North Lawndale Charter High School - Chicago, IL

August 2018 to May 2020

Christ the king jesuit preparatory academy - Chicago, IL

August 2016 to June 2018



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