Customer Service Representative

Leticia Rodriguez

Whittier, CA *****

********************@*****.***

+1-626-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Credit Union of Southern California - Pico Rivera, CA September 1995 to May 2005

Interview customers to obtain information and explain available financial services, such as savings and checking accounts, individual Retirement Account, Certificates of Deposit, saving bonds and securities. Rented safe deposit boxes. Typed account information obtained from customer on record card and form. Answer customer questions. Investigated and correct errors, open new accounts. Supervised 2 employees schedule work hours, resolved conflicts, and determined salaries. Customer Service Representative

Certified Federal credit Union - Commerce, CA

April 1990 to August 1994

Interview customers to obtain information and explain available financial services, such as savings and checking accounts, individual Retirement Account, Certificates of Deposit, saving bonds and securities. Rented safe deposit boxes. Typed account information obtained from customer on record card and form. Answer customer questions. Investigated and correct errors, open new accounts. Supervised 2 employees schedule work hours, resolved conflicts, and determined salaries. Education

12 in General Education Diploma

Montebello High School - Montebello, CA

September 1986 to June 1989

Skills

• Well organized and efficient

• I am a fast learner, team player and a people's person

• Type 45 wpm

• 10 by touch

• Team player, fast learner and people's person