Dennis Perez

Email: ad0qjw@r.postjobfree.com

Mobile: +1-786-***-****

PROFESSIONAL SUMMARY

Highly energetic hotel poolside server with over 4 years of experience in the service industry. Thrives in fast- paced environments, excelling in communication, and passionate about creating exceptional guest experi- ences.

EDUCATION

Aug 2014– Jun 2018 Miami Senior High School, Miami, FL High School Diploma - magnate program graduate

WORK EXPERIENCE

Dec 2020 – Oct 2023 1 Hotel South Beach, Miami, FL, USA Sustainable luxury hotel, 425 rooms, 4 pools, 3 dining facilities Server

• Provided suggestive selling techniques to promote specials and increase overall revenue

• Practiced food safety and hygiene protocols, ensuring adherence to cleanli- ness standards, and promoting a safe dining environment for guests

• Knowledge of food, cocktail, and wine pairings

Achievement: Team Member of the Month March 2023

July 2019 – Sep 2020 Christys Restaurant, Coral Gables, FL, USA Upscale Steak and Seafood Restaurant and Bar

Server

• Maintained dining ambience with an enthusiastic attitude

• Collaborative team player, working seamlessly with colleagues to enhance overall restaurant operations and guest satisfaction

• Multi-tasked in a fast paced environment while remaining calm and com- posed

Jul 2018 – Jun 2019 Ball & Chain, Miami, FL, USA

Live music Restaurant and Bar

Server Assistant

• Assisted servers in providing exceptional dining experiences to customers by ensuring tables were set and clean, with dining areas being well-maintained

• Greeted and seated guests promptly, offering menus and answering basic questions about the restaurant

• Collaborated with the kitchen and assisted the bar staff to ensure food and beverage service was prompt and accurate

LANGUAGES SKILLS

English Fluent POS (Point of Sale) Systems, processing guest payments, issuing receipts, and handling cash and card transactions accurately Spanish Fluent

References available upon request

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