Christa MacPherson

**** ****** ****** ***** **

Maumee, Ohio 43537

ad0qjd@r.postjobfree.com

419-***-****

Objective

To secure a position in property management with a growing company where I can utilize my vast experience and skills in an environment that offers an opportunity for personal and professional growth.

Highlight of Qualifications

Excellent experience in managing multi-unit communities

Excellent experience in billing and coding, medical insurance, collections of new and old debts

I have taken classes to better my communication and managing skills

Highlight of Skills and Accomplishments

Property Manager – Manage four separate properties consisting of approximately 500 units.

Accounts Payable – Provided accurate accounts payable with proper maintained records.

Collection Specialist – Responsible for billing and collections of due and past due accounts 100% success rate.

Employment History

2018-2020 Noneman Real Estate Company

300 multi-family units, villas in Maumee, Ohio

Achieve occupancy to stay at 95% or higher

Leasing

New construction on villas and preleasing

Make sure all work orders are in system, closed out, and residents are called back

3 days, and evictions

Inspections

Move ins, and move outs

2015-2017 Morgan Communities, Assistant Property Manager

334 multi-family units in Toledo, Ohio

Achieve occupancy goals by renewing existing leases and creating new leases

Responsible for making sure all work are taking care of within 24 to 48 hours with Maintenance Supervisor

Help with Manager on interviewing with new hires

Leasing and closing

Taking care of delinquents

Help doing reports that need to go to Corporate

2013-2015 Michigan Asset Group, Property Manager

250 multi-family units in Toledo, Ohio, Ann Arbor Michigan and Jackson Michigan

Achieve occupancy goals by renewing existing leases and creating new leases

Responsible for creating and closing purchase orders and controlling expenses

Monitor vendor performance

Ensure smooth move-in, move-out transitions

Work directly with site staff including hiring, training and coaching of onsite staff

Lead and direct on site staff consisting of Service Manager, Leasing Consultant and Service Technician

Deliver outstanding customer service to our residents; handle resident complaints as necessary

Assist corporate personnel with reports and research

Report directly to Corporate

2012-2013 T&R Properties, Property Manager

236 multi-family units in Marion and Bowling Green, Ohio

Achieve occupancy goals by renewing existing leases and creating new leases

Responsible for creating and closing purchase orders and controlling expenses

Monitor vendor performance

Ensure smooth move-in, move-out transitions

Work directly with site staff including hiring, training and coaching of onsite staff

Lead and direct on site staff consisting of Service Manager, Leasing Consultant and Service Technician

Deliver outstanding customer service to our residents; handle resident complaints as necessary

Assist corporate personnel with reports and research

Report directly to Corporate

2009-2012 Investek Management Services, Traveling Property Manager

570 multi-family units – 4 properties in Northwood, Perrysburg, Rossford and Sylvania, Ohio

Achieve occupancy goals by renewing existing leases and creating new leases

Responsible for creating and closing purchase orders and controlling expenses

Monitor vendor performance

Ensure smooth move-in, move-out transitions

Work directly with site staff including hiring, training and coaching of onsite staff

Lead and direct on site staff consisting of Service Manager, Leasing Consultant and Service Technician

Deliver outstanding customer service to our residents; handle resident complaints as necessary

Assist corporate personnel with reports and research

2007-2009 Valley Stream Apartments, Assistant Property Manager

397 multi-family units in Maumee, Ohio

Asst property manager in all of the typical duties such as Oversee property, budgets, work orders, leasing, vendors, depositing, move-outs/in.

2006-2007 South Bend Clinic, Surgical Specialist

oWorked for 13 doctors in South Bend, Indiana

oSurgical scheduling, patient check-in and check-out

oBilling and collections assistance

Education

Education

oHome Builders Association, Continuing Education, Annual Courses, Toledo, Ohio

oHendersonville High School (Diploma), Hendersonville, Tennessee

oMadison Beauty School (Cosmetology License), Madison, Tennessee

oMercy Medical College (Certificate Medical Billing), Toledo, Ohio

Additional Skills

oProficient in MS Office Suite

oManagement and customer service skills

oHighly satisfactory rate with tenants and employees

References

oRose Gozdowski, Professional/Friend reference, 419-***-**** Sylvania, Ohio

oMary Armstrong, Professional reference, 419-***-**** Maumee, Ohio

oBert Saunders, Professional/Personal reference, 419-***-**** Toledo, Ohio

oKelly Auger, Personal reference, 419-***-**** Toledo, Ohio

oJenny Miranda, Professional/Personal reference, 419-***-**** Toledo, Ohio

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