Heather J Leek
**** ***** **** ** ******, OH ****2 ad0qe5@r.postjobfree.com 513-***-****
Summary
Experienced medical professional with a wide range of studies in the clinical setting, revenue cycle, and EMR/EHR systems (EPIC/Nextgen/Experity) as well as Commercial/Private Payor Clearinghouses. Though I have experience in all aspects of healthcare, the Revenue Cycle is my passion. My desire is to find a permanent position in Billing to utilize my expertise.
My desired salary expectation is $22/23 hr
Work Experience
Carefirst Urgent Care - Cincinnati, OH Nov 2022 to Present Billing Specialist: Claims
completion of claims to payers
Incoming calls from Patients
Incoming Calls from Payors
Submit billing data to the appropriate insurance providers
Resolve denials in a timely matter according to each payer
Be sure authorization is on file for all required procedures
insurance verification Primary/Secondary/Tertiary
Cincinnati Eye Institute - Blue Ash, OH May 2022 to Nov 2022 Medical Billing Specialist
posting charges
completion of claims to payers
Submit billing data to the appropriate insurance providers Process claims
Resolve denials in a timely matter according to each payer Be sure authorization is on file for all required procedures insurance verification Primary/Secondary/Tertiary
Oxford Physical Therapy - Mason, OH 45040 Sept 2021 to May 2022 Medical Billing/Posting Specialist
Payment Posting/Submit Replacement claims/Corrected Claims
From EOB/Any other adjustments/contractual adjustments
Patient Payments CC/Check payment
Pull Credit Card payments from Zelis/Instamed/Alveo/Pay trace
Take payments/post payments from internal calls from patient
Work Accounts in A/R file
1
Resubmit claims/replacement claims
Electronic/Paper Billing (UB-40/1500)
Billing Systems*Alveo/Availity/AARP/Tricare/Zirmed/Epic
Ensemble Health Partners Blue Ash, Ohio/REMOTE Sept 2017 to May 2021 Revenue Cycle Specialist/Scheduling and Billing
Epic Systems EMR
Schedule Patient imaging tests
Assist Physicians office with scheduling stress test/MRI/CT/US
Run medical Necessity
Pre Reg app
Verify orders and attach to app
Work with imaging depart/radiologists to ensure all orders input in Epic correctly for Billing and Radiologist
Follow up/Denials **submitted corrected claims/replacement claims thru clearinghouse. Paper and electronic
Proscan Imaging /Midtown Location - Cincinnati, OH June 2012 to Sept 2017 Billing and Collections Specialist Lead
Inbound and outbound calls assisting patients with billing questions
Assisting patients with making payments/payment plan options
Following up with insurance claims
Inputting correct insurance information so Claim Reps can re-file/appeal claims
Phone Call Buckets
Loss Recovery
Literate in Centricity/Zirmed/Revlink/POL2/EPIC
Premier HealthNet - Dayton, OH 45459 May 2008 to Feb 2012 Registered Medical Assistant
Worked front and back office
Assisted Dr with minor office procedure/GYN
Called in scripts Using Care 360
Made patient app through computer scheduling EPIC
collected copays/input insurance/updated patient demographics/scheduled app
APRIL GARDNER and Associates Lebanon, OH 45036 Jan 2002 to May 2008 Registered Medical Assistant
Front/back office duties/update patient insurance
Check in/out/collect copays/scheduling/update demographics/insurance
ICD-9/CPT codes* Submit Fee sheet to insurance
Pharmacy calls/scheduled app
Assist Dr with minor office procedures
Education
RETS COLLEGE Aka FORTIS Centerville, OH 1992 Associates in Medical Office Assistant
2
Diploma in Music/Science Hempstead High School - Dubuque, IA Graduation June 1987
Skills
• CPT Coding
• ICD-9
• ICD-10
• Insurance Verification • Medical Billing
• EMR Systems
• Epic
• Medical Records
• Anatomy Knowledge
• Clerical Experience
• HIPAA
• Medical Terminology
• Phone Etiquette
• Medicare/Medicaid/Anthem/Aetna/Buckeye/Caresource • Communication skills
3