Customer Service Data Entry

Sandi J Goodwin

Independence, MO 816-***-****

**********@*****.***

QUALIFYING EXPERIENCE

· Quality Customer Service Data Entry

·Efficient Phone Experience Communication, Verbal/Written

· Financial Accounting Medical/medication Knowledgeable

· Problem Solver Conducted Background Checks

· Dependable Organized/Detailed Oriented

· All Office Machines Punctual

COMPUTER SKILLS: Microsoft Office Programs

·Professional Experience and Abilities

·Clerical

· Managed multi-line phone systems

· Created and maintained database to track payments

· Maintained filing system and file room organization

· Requisitioned equipment and supplies

· Handled financial accounts for customers

· Carried out all data entry in systems

· Signed and distributed manifest copies to specified locations

· Conducted background checks on individuals applying for visas or citizenship

· Operated all office machinery

· Collected and entered data and prepared company files for review

· Director of 1500 Wal-Mart Corporation locations’ Hazardous Waste Units

·Customer Service

· Greeted customers and responded to needs in a prompt and courteous manner

· Analyzed and discussed customer accounts to research credibility for increase/decrease in credit

· Processed loans in person and via phone

· Answered phone calls regarding questions, concerns, or purchase of health-related materials

· Handled customer financial problems and account payment

· Responded to inquiries regarding medications and side effects

· Provided quality customer service through cashiering, stocking, and sales

EMPLOYMENT HISTORY

Backroom Assistant Marshalls -Independence, MO 06/2023-present

Customer Service State of Maryland UI- Independence, MO. 10/2021-05/2022

Customer Service Sam’s Club, Independence, MO 03/2019 - 07/2020

Customer Service Second Chance Store, Independence, MO. 08/2016 - 11/2017

Customer Service Noble Finance, Independence, MO 07/2012 - 08/2013

Assistant Manager World Finance, Independence, MO 11/2010 - 02/2012

Front Desk Director Waste Express, Kansas City, MO 11/2006 - 03/2010

EDUCATION

High School Diploma

Blue Springs Ashton North High School

Blue Springs, Missouri

2001

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