Robert McQueen

Peoria AZ Senior Systems Engineer ad0qc1@r.postjobfree.com

602-***-**** linkedin.com/in/robert.mcqueen-az

QUALIFICATIONS

Highly skilled, technically oriented professional with more than nineteen years experience in increasingly responsible assignments in Information System Management, Unix/Linux Systems Administration, and Storage Administration. Demonstrated competencies in individual performance and leadership including; Motivation and Delegation, Appraising Performance, Negotiation, Database and Project Management. Accomplished in supporting and developing environments that encourage innovation and creativity, as well as maximizing individual and group performance effectiveness. Well-developed skills in organizing, planning, documentation, oral presentation, and customer focused operations and service. Core Competencies

Data and Storage Management Disaster Recovery Infrastructure Design

System Improvements Technical Writing System Installations

System Streamlining Technical Support Process Improvement

Project Management Leadership Negotiations

PROFESSIONAL EXPERIENCE

General Motors Corporation (GM) - Phoenix, AZ May 2014 – Present Designs, manufactures, markets and distributes vehicles and vehicle parts. Senior HPC/AIML Linux Systems / Storage Engineer

- Responsible for Unix Systems Administration on 10000+ SUSE, Ubuntu and Red Hat Linux Enterprise servers including; system performance, patch implementation, system tuning, configuration, monitoring, networking support, hardware/software contracts, scripting, and system security.

- Responsible for architecting, developing, and deploying all Linux OS engineered builds using xcat, chef and ansible.

- Responsible for Storage Administration on DDN (Data Direct Networks) and IBM ESS highly available SAN and protocol environments. Architecting, deploying, and supporting 4 EMC ScaleIO storage clusters and 22 IBM ESS/DDN Spectrum Scale storage clusters.

- Responsible for HPC hardware environment (High Performance Computing) including HP/DELL/Super Micro servers, chassis and network switches.

- Responsible for all system planning, implementation, and installation of all new HPC environments.

- On call support 24x7x365.

Western Digital Corporation (WDC) - Phoenix, AZ April 2011 – May 2014

(STMicroelectronics site sold to Western Digital Corp April 2011) Design, develop, manufacture and sell hard drives. Senior Systems /Storage Administrator

- Merge and support all systems after acquisition of Phoenix location including telecom, Cisco network, EMC storage arrays, windows servers, site backups, desktop and all Unix systems.

- Remote system support of Fremont CA location including HP-UX, Solaris, Linux, and all storage arrays (VNX5500, VNX5300, CX4, Data Domain, HP EVA and SAN switches)

- Designed, implemented, and support Solaris environment for APF reporting applications including Solaris containers, custom scripts to create redundant systems, and complete hardware refresh.

- VOIP solution for Phoenix location using old Cisco POE switches to reduce telecom cost buy $13,000 a month.

- Worked part-time contract support for WDC through Kelly Services from May 2014 to Feb 2015 to support site while being sold.

- On call support 24x7x365

STMicroelectronics (STM) - Phoenix, AZ November 99 – April 2011 Integrated Device Manufacturer serving all electronics segments. Unix Systems Administrator III

- Responsible for all administration on HP-UX, Sun Solaris, Linux, Windows Servers, EMC Disk Arrays (DMX, 8430, and 3430), HP ESL Tape Library, HP EVA3000, EMC Clarion CX3-40, and SAN consisting of McData and Brocade switches that includes; system performance, patch implementation, system tuning, configuration, monitoring, networking support, hardware/software contracts, scripting, and system security.

- Responsible for all system planning, implementation, and physical installation of all new systems.

- Experience expertise in EMC disk array configurations including performance, tuning, and systems software.

- HP/SUN/EMC disaster recovery design and implementation including; MC Service Guard, Veritas Cluster, and dual EMC recovery (SRDF).

- Designed, implemented, and supported HP OpenView monitoring solution with system availability improvement from 98% to

.99999%.

- Developed the hardware and operating system recovery procedures to rebuild an image from scratch, saving a minimum of 6 hours per incident.

- Designed, implemented, and supported enterprise backup solution using HP Data Protector and HP Tape Library.

- Experience expertise in a variety of HP/Sun/EMC systems software, and hardware.

- Managed the selection, quote, and negotiation of all HP, SUN, and EMC contracts.

- On call support 24x7x365.

The Dial Corporation - Phoenix, AZ May 97 – October 99 Consultant - Corporate Computing Services

HP-UX/VAX System Administrator

- Responsible for all HP/VAX/Alpha System Administration for 10 HP Systems and 6 VAX/Alpha cluster including; system performance, backend processing, tuning, configuration, monitoring, supporting networking, and system security. McDonnell Douglas Helicopter Systems - Phoenix, AZ Mar 97 - May 97 Contract - Cara Corporation

VAX Administrator

- Responsible for all VAX/Alpha System Administration for a three node VAX/Alpha cluster including; monitoring system performance, backend processing, loading data, monitoring and supporting DECnet, and system security.

- Experience expertise in a variety of VAX/VMS systems, software, and hardware. Additional Experience:

MCI COMMUNICATIONS – Developed systems software and hardware expertise. MIS Manager II, Albuquerque, NM – Corrected problems with downtime MIS Site Supervisor III, Colorado Springs, CO – Staffed new environment. Operations Support Team, Systems Analyst II, Austin, TX – Trained to go to troubled sites. MIS Site Supervisor I, Austin, TX

VAX Administrator I/II, Phoenix, AZ

Account Executive II, Phoenix, AZ

EDUCATION

Degrees, Seminars, and Classes

• Associate of Applied Science in Electronics

DeVry Institute of Technology, Phoenix, Arizona

• Vendor Education Services

- System and Networking Admin I

- System and Networking Admin II

- Administration for experienced HP-UX administrators

- Bash Shell Programming

- Operating System Security

- Performance and Tuning

- HP OpenView on Unix Systems

- EMC Storage Control Center

- Red Hat Certified Engineer Rapid Track Courses

- Ansible for Red Hat Enterprise Linux

- IBM Spectrum Scale Advanced Administration

- IBM Spectrum Scale Remote Data Clusters

- Interconnecting Cisco Network Devices I (ICND1)

- Interconnecting Cisco Network Devices II (ICND2)

• Management, Quality, and Technical Training including; Total Quality Management Continuous Improvement Time Management Project Management Management Orientation Seven-Step Process Seven Habits of Highly Effective People Communications Improvement Open Book Management

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