Customer Service Data Entry

CONTACT

Address : Adelanto, CA *****

Phone : 760-***-****

Email : ***********@*****.***

SKILLS

• Special Education

• Cold Calling

• Autism Experience

• Early Childhood Education

• Behavior Management

• Administrative Experience

• Organizational Skills

• Customer support

• Remote access software

• Data Communications

• Outbound Calls

• Microsoft Office

• Customer Experience

• Effective Customer Communication

• Eligibility Determinations

Remote Conferencing and

Communication

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• Communications Strategies

• Customer Needs Assessments

PROFESSIONAL SUMMARY

I have skills as an customer service, data entry, sales, education, caretaker, and a supportive service supervisor. Authorized to work in the US for any employer WORK HISTORY

Pharmacy Specialist Representative, 08/2021 to 06/2022 CVS Health

Customer Service Representative, 01/2021 to 07/2021 Answernet Remote

Driver, 05/2015 to 07/2021

Lyft

NOON DUTY SUPERVISOR, 02/2016 to 06/2018

VICTOR ELEMENTARY SCHOOL DISTRICT

SPECIAL EDUCATION ASSISTANT, 01/2013 to 07/2016

LOS ANGELES UNIFIED SCHOOL DISTRICT

Inbound and outbound calls to patients and medical doctor offices regarding prescription

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• Process order, data- entry, insurance processing.

• Call center- received inbound calls to schedule covid vaccine, data entry.

• I pick customers up and take them to their destination.

• Followed all relevant traffic laws and safety regulations. Maintained professional and friendly demeanor during deliveries to uphold company reputation.

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Under the direction of the School Safety Coordinator and Principal monitor students in the cafeteria, on the playground, during assemblies, safety drills, and at dismissal

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• Help enforce school rules and the safety of all students. Gave one-on-one attention to students, while maintaining overall focus on entire group.

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Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

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EDUCATION

Business and Social Behavior

Victor Valley College - Victorville, CA

High School Diploma : High School Courses, 06/1998 LOS ANGELES TECHNOLOGY CENTER - Los Angeles, CA

LYNNTONIA JOHNSON

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