Indraja Entha

Email: ad0q8m@r.postjobfree.com Location: Overland Park, KS

LinkedIn: https://www.linkedin.com/in/indraja-entha/ Phone: 913-***-**** SUMMARY

Enthusiastic Information Systems and Business Analytics graduate with a stellar academic record, passionate about data, self-starter backed by around 5 years of experience. Proficient in Data Analysis, data mining, data visualization, and real-world data applications. Proven track record of delivering process improvements, optimizing processes, and increasing operational efficiency while receiving positive feedback from clients and upper management. Self-sufficient and detail-oriented to achieve stringent deadlines while maintaining a high degree of quality in work deliverables. Actively seeking full-time roles as a Business Analyst, Data Analyst, Database Administrator to leverage skills in SQL, Python, Tableau, and more for impactful data insights. EDUCATION

Master of Science in Information systems and Business Analytics Jan 2022 - Jul 2023 Park University, Parkville, Missouri, USA Grade - 4.0 / 4.0 Bachelor of Technology in Information Science and Engineering Jun 2015 - May 2019 Vidya Vardhaka College of Engineering, VTU, Mysuru, India Grade - 3.4 / 4.0 PROFESSIONAL EXPERIENCE

AGS Health (Role: Business Systems Analyst) Feb 2022 - Present

• Analysis of Patient data to identify trends and patterns, resulting in a 20% reduction in re admissions.

• Developed and maintained operational dashboards and reports using Excel (pivot tables, array functions, power pivots) and Tableau, providing insights on key performance indicators like claims processing time, provider satisfaction, patient advocacy and member retention, as well as performance metrics.

• Conducted root cause analysis of member and provider inquiries, identifying trends, and developing process continuous learning & improvement, resulting in a 25% reduction in inquiries.

• Integrated cross-functionally with customer service, and provider relations teams to identify and implement process improvements, leading to a 10% increase in customer satisfaction scores.

• Aggregate and clean unstructured data to enable the billing team to expedite the process, resulting in a nearly 28% reduction in refund issues compared to the previous year.

• Communicate with IT teams to implement system enhancements and upgrades in healthcare platform, security, ensuring optimal system performance and minimizing downtime by 10%.

• Cultivated robust communication channels with key stakeholders, including providers and insurance brokers, resulting in enhanced service delivery, 25% increase in client satisfaction. Kotak Securities (Role: Business Analyst) Mar 2021 - Dec 2021

• Created reports and analyzed full-stack Service investment banking data, revealing operational challenges, accounting, and achieving a remarkable 25% increase in daily operations efficiency through data-driven insights, user experience, and regulatory considerations in finance.

• Utilized AWS services (Athena, Redshift, Glue ETL) to build comprehensive Glue catalog tables, ensuring seamless data integration, user experience, and processing while maintaining compliance. Coordinated cross-functional teams to architect AWS infrastructure for scalability, web execution, and innovation, discovery, bringing joy to operations market.

• Deployed Python libraries (Matplotlib, NumPy, SQL, sockets) for financial analysis, creating impactful visualizations for data-driven decision-making, model improvement, and express user experiences. Translated insights into actionable strategies, Swift interface design, and execution, promoting effective verbal communication skills.

• Managed Python batch processors, optimizing data flow & data pipelines, fixing coding errors, XML acquisition efficiency, and strategic interface, enhancing user experience, and ensuring accurate and timely data classification, quality assurance, and user interface analysis.

• Collaborated with software developers, prioritizing product teams, product backlog, enhancing data processing capabilities, strategic projects, and business models, utilizing basic PHP, Perl, and ops knowledge to achieve comprehensive results in fintech. T-Mobile (Role: Associate Analyst) Jul 2019 - Mar 2021

• Trained and worked together with a supervising analyst employing innovative strategies for migrating Sprint customers to T-Mobile network.

• Validated project scope, timeframes, and resources using quantitative metrics and research, ensuring a consumer-focused transition, utilized JS for optimized data transfer.

• Lead data analysis, planning, and execution of data conversions, including mock conversion efforts, developed solution s to data mapping issues.

• Conducted legal, Project risk assessments, devised mitigation plans, and maintained 100% transparency using blockchain. Utilized KPIs and analytics for validating project vision and technical documentation and backlog.

• Utilized KPIs, attention to detail, testing, Strategy and Analytics, problem-solving skills to validate project vision and writing technical documentation.

• Collaboratively worked with cross-functional teams for tech stack migration, software engineers, product, and sales team, multitask, prototyping, validation, analysis of customer journeys, Relationship Management (CRM), critical thinking, business process analysis, and delivering advanced analytics automation solutions, contributing to a 10% increase in growth. Microfocus Vertica (Role: DBA) Oct 2018 - Jun 2019

• Accomplished Vertica Database Support Engineer with extensive experience in computer science, leveraging Information Technology expertise across diverse roles and industry verticals.

• Design, develop, and implemented Relational Database Management Systems (RDBMS) for business strategies, including data warehouses and OLAP database, schemas for Vertica architecture, established, managed, and scaled 4 multi-node Vertica clusters, enabling rapid ad-hoc analytics and automate processes enterprise data loading into Vertica databases using scripts, ETL tools and Enterprise Networking concepts (Firewalls, VIPs, NATs, Load Balancer, etc.).

• Debugging, optimizing performance for high-volume reporting and real-time analytics, leading to a 40% improvement in datasets processing efficiency, scalability for clients like Facebook, Criteo etc. with customer needs in a fast-paced collaborative environment.

• Successfully upgraded Vertica 8/9 versions, following best practices, and increased database performance by 25% through strategic indexing and query optimization in complex environment.

• Installed and configured Vertica for 2 clusters, including a single 3-node and a 20-node cluster. Designed projection segments that boosted query optimization by 15%. Monitored the status of database health using Admin Tools, expertly handling Vertica DBD as a primary contact, tuple mover, move out, and merge out transactions.

• Monitoring end-to-end data extraction, fast-growing environment, and establish scalable processes, achieving a 20% growth in overall data accuracy, and reducing processing time by 25%. TECHNICAL SKILLS

• Programming Languages: C, C++, SQL, Java, Python, R, SAS, Shell Scripting

• Web Technologies: MS Excel, Microsoft Word, Microsoft Access, Microsoft Office, MS PowerPoint, HTML, JavaScript, CSS, Outlook

• Databases: Vertica 8, Hive, MS SQL Server 2000/7.0/6.5, Oracle

• Tools/Frameworks/Utilities: MySQL, NoSQL, TSQL, Jira, Confluence, Splunk, Power BI, Qlik Sense, Tableau, Jupiter Notebook, PySpark, NumPy, Pandas, SPSS, GitHub, Bitbucket, PyCharm, Software Development Life Cycle (SDLC), Scrum, Agile Methodologies (Kanban), Six Sigma, Hadoop, MapReduce, Big Data, Spark, Snowflake, Data Bricks, Airflow, Informatica, Teradata, Kafka, IAM, Splunk

• Cloud: Amazon Web Services (AWS S3, EC2, GCP), SaaS, PaaS

• Machine Learning: AI, Databricks, Predictive models- Linear Regression, Logistic regression, Decision tree, K Means Clustering, supervised and unsupervised learning models (statistical modeling), Artificial Intelligence

• Operating Systems: Windows Vista/XP/98/2000, UNIX, and Mainframes hardware, Linux (Command Line Interface)

• Business Analysis: User Requirements gathering, Project Management, Software Development, Change Management, UAT, Program Management, Risk Management, Quantitative Analysis, ROI, Business digital strategy.

• Data Analytics: Data Visualization, Data modelling, troubleshooting, Root cause analysis roadmap, Data reporting, Innovation, Business Intelligence, Business Administration, Statistics and probability, Data Science, analytical skills, Backend API, NLP, ETL, SAP, strategic planning and organizational skills, industry trends, competitive analysis, teamwork

• Business Processes: Process mapping, Deployment, Functional specifications, Documentation, Oral and written communication skills, reliability, Interpersonal Skills, Stakeholder Collaboration, Release Management, Change, Incident, User Stories, Use cases, Process Management, acceptance criteria, wireframes, and Problem Management, Time Management.. CERTIFICATIONS

• SQL, PL/SQL, ISTQB Software Test planning, Complete Front-End Developer, Java Spring Tutorial, JSP & Servlet, Java Multithreading, DevOps, Cloud - Udemy

• Vertica in EON Mode - Micro Focus

• Analyzing and Visualizing Data with Microsoft Power BI, Python Learning, Advanced Python Programming - LinkedIn

• Ask Questions to make Data-driven Decision (Google) - Coursera ACHIEVEMENTS

• Delta Mu Delta, International Academic Honor Society in Business - Park University.

• Organizer at International Student Association - Park University.

• Spot Award for Excellence - GlobalLogic

• Received recognition from Kotak Securities for being a "Rising Star", "Outstanding Performer."

• Certified for Organizing Tech Hunt event held as a part of technical fest, “Insignia 18”.

• Volunteered for Swachh VVCE Abhiyan that aims to keep the college premises clean - BTech.

• Volunteered, coordinated in “Blood donation campaign” at department and college level - BTech.

• Volunteered, coordinated in “Eye check-up and Dental campaign” at department and college Level - BTech.

• A member of ACM (Association for Computing Machinery) Student chapter - BTech.

• Published - Advancement of a Prognostic Framework for Forecasting Road Accidents in India - https://ijisrt.com/development-of-a-predictive-model-for-road-accident-prediction-in-india.

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