Project Manager Information Technology

SUMMARY

Results-driven Project Lead and Scrum Master with 15+ years of experience in managing Agile project teams, implementing robust development methodologies, and driving continuous process improvements. Proven record of accomplishment in leading cross-functional teams of architects, engineers, developers, and quality assurance personnel to deliver high-quality web assets, applications, and customer-facing solutions. Strong background in Agile Scrum and Cloud Architecture with expertise in stakeholder management, risk assessment, and budget forecasting. Adept at managing complex schedules using JIRA, DevOps, and MS Project, while balancing multiple priorities in fast-paced environments. Public Trust clearable.

KEY COMPETENCIES

-Agile Methodologies

-Scrum Board Management

-Project & Program Management

-Business Analysis

-Business Process Re-engineering

-Stakeholder Engagement & Analysis

-Cloud Architecture & CMS (WordPress, Drupal, Proprietary)

-Cross-Functional Team Leadership

-Risk & Issue Identification/Resolution

-Budgeting, Forecasting & Revenue Tracking

-Process Optimization & Workflow Management

-Employee Performance Management

-Resource Allocation

-FISM, O&M, IT Security Knowledge

-Microsoft Office Suite

PROFESSIONAL EXPERIENCE

Nexus Cognitive Technologies, Dallas, TX

Apr 2023 – Present Senior Manager/Project Lead

Manage the development and modernization of web-based applications for clients, leading teams of 10+ architects, engineers, and developers.

Successfully implement Scrum boards using JIRA and DevOps, establish Agile processes, and create value streams across multiple development teams.

Perform budget forecasts, track revenue, and ensure adherence to financial goals.

Lead stakeholder analysis sessions, ensuring high-level goals are aligned with project deliverables and success criteria.

Support all aspects of project execution, including cloud architecture, security, and development operations, with a focus on customer satisfaction.

Jun 2020 – Apr 2023 Project Manager/Scrum Master/Business Analyst

Collaborated with product owners to refine and prioritize the product backlog.

Facilitated daily stand-ups, sprint planning, and retrospectives for a high-performing development team working on content management systems (CMS).

Introduced a robust Agile/Scrum process, improving team collaboration and ensuring timely delivery of sprint goals.

Managed multiple web projects using proprietary content management systems, ensuring system functionality was maintained while incorporating modern features.

Spearheaded risk management efforts, identifying potential project risks and establishing mitigation plans.

Partnered with the leadership team to drive continuous improvement across project management processes.

American Type Culture Collection (ATCC), Manassas, VA

Nov 2018 – Jun 2020 eCommerce & CRM Application Manager

Led the development and maintenance of ATCC’s eCommerce platform and CRM application using Agile processes.

Conducted performance reviews and provided actionable feedback to a cross-functional team, ensuring alignment with business goals.

Established Scrum boards in DevOps and managed sprint releases, improving transparency and accountability within the team.

Facilitated release planning events.

ECS Federal, Stafford, VA

Sep 2016 – Nov 2018 Senior Business Analyst/Scrum Master

Facilitated Agile Scrum processes for the development of enhancements to the FBI’s CODIS system, ensuring compliance with security and operational standards.

Groomed and prioritized user stories, tracked team progress in Team Foundation Server (TFS), and resolved blockers to ensure smooth project execution.

Created automated test cases using Gherkin.

Developed wireframes and mockups using Balsamiq.

George Mason University, Fairfax, VA

Apr 2014 – Sep 2016 Requirements Analyst/Project Manager

Led interviews with stakeholders to gather business and functional requirements for projects.

Documented as-is and to-be business processes in the form of flow diagrams using Visio.

Managed projects from initiation to closure using a hands-on approach.

iWorks, McLean, VA

Oct 2013 – Dec 2013 Business Systems Analyst

Translated business requirements into functional requirements by leading stakeholder interviews, analyzing business documents and workflows, and gathering use cases.

Documented functional requirements using JIRA.

Developed wireframes using Visio.

American Type Culture Collection (ATCC), Manassas, VA

Jun 2012 – Sep 2013 Business Applications Manager

Led the development and maintenance of ATCC’s website, Enterprise Resource Planning (ERP) application and Business Intelligence (BI) tool using Microsoft Project, Basecamp, Excel and waterfall processes.

Managed cross-functional and off-shore teams.

Served as co-chair of the Data Governance Committee.

Oct 2010 – Jun 2012 ERP Application Manager

May 2009 – Oct 2010 Web Application Manager

Jul 2008 – May 2009 Systems Analyst

Nov 2006 – Jul 2008 Programmer Analyst

TECHNICAL SKILLS

Project Management Tools: MS Project, DevOps, SharePoint, JIRA, Confluence, Visio

CMS Platforms: Sitecore, WordPress, Drupal, Proprietary

Cloud Platforms: AWS, Azure

Languages: SQL, .NET, Visual Studio

EDUCATION

George Mason University, Fairfax, VA

Major: Computer Engineering

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