Computer Operator

Jeffrey Blaine ad0q4e@r.postjobfree.com

*** ****** ** *********, ** 06704 203-***-****

~Computer Operator~

Computer operator with extensive experience in monitoring network systems and identifying problems. United States Air Force veteran that is an excellent communicator and team player.

Computer skills include Microsoft Word, Excel and MS Office.

Core Skills

Verification

Data Entry

Tech Support

Reports

Analysis

Filing

Storage

Diagnostics

Updating

Employment History

Jo-Ann Stores,LLC 08/22 – 06/23

Computer Operator

Operated computer-related hardware (computers and printers) and other operations area equipment as required.

Monitored Control-M batch job run schedules and signed off on critical batch applications, Monitored NetBackup server jobs, obtained verbal/email instructions from other IT personnel.

Prepared a daily shift turnover email with all issues from the night.

Responded to job cancellation messages by contacting IT support personnel and/or followed specific restart instructions per job.

Provided first contact service desk support after normal hours and correct end user problems. Recorded and assigned incidents into the Service Now ticket program. Assisted in the user reset password process for numerous systems; SAP related processes; Windows related processes, etc.

Altafiber 06/22 – 08/22

Computer Operator

Operated computer-related hardware (computers and printers) and other operations area equipment as required.

Monitored Control-M batch job run schedules and signed off on critical batch applications, monitors NetBackup server jobs, obtains verbal/email instructions from other IT personnel, prepared a daily shift turnover email with all issues from the night.

Responded to job cancellation messages by contacting IT support personnel and/or followed specific restart instructions per job.

Provided first contact service desk support after normal hours. Recorded and assigned incidents into the Service Now ticket program. Assisted in the user reset password process for numerous systems; SAP related processes; Windows related processes.

Light & Wonder

Data Center Tech II 11/15 – 03/22

Supported hardware and software installation, configuration, operation, and ongoing maintenance of the computer/data center.

Operated, monitored, and performed basic troubleshooting of equipment, networks, and data processing/batching; assisted with logging and documentation of equipment and processes.

Webster Bank (FIS) - New Britain, CT 07/16 - 01/21

Computer Operator II

Monitored banking and network systems.

Escalated problems to department analysts

Used Tidal job schedular to release batch jobs.

Used WIN6530 to enter Tandem commands.

Used WINSCP to verify completion of batch jobs and identify errors.

Used Putty for data transfer for daily file and monthly file refresh.

Worked with datacenter analyst to identify and correct Production and file transfer errors.

Collaborated with database team in identifying problems.

Worked with network team to recycle network servers when requested.

Assisted banking support team.

Performed monthly maintenance on operating systems.

Computer Science Corp - Meriden, CT 08/95 - 04/16

Computer Console Operator Assistant

Assisted Console Operator in operating Oce` continuous roll feed printer, impact, and microfiche printers.

Operated Bell & Howell mail inserters and related equipment.

Monitored VM and MVS operating systems.

Responded to system mount requests.

Updated tape library and expanded as needed.

Prepared tapes for off-site storage.

Distributed reports.

Education

Computer Processing Institute Bridgeport, CT

Computer Programming Certificate

Bassick High School Bridgeport, CT

High School Diploma

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