Customer Service Representative
Resume:
Maria Vecchio
Middle Village, NY 11379
Home: 718-***-****
Cell: 347-***-****
OBJECTIVE:
Seeking a customer service representative position that will provide an opportunity for growth and advancement.
SUMMARY OF QUALIFICATIONS:
Diversified experience in Customer Service field with excellent communication skills and confident/professional appearance. Results
– oriented, loyal and dependable employee with a record of superior performance. Cultivated and maintained excellent rapport with customers and staff at all levels.
EXPERIENCE:
June 2021-Present
Famous Brands Clothing store
74-14 Grand Avenue
Maspeth, NY 11378
Full-Time Cashier
Responsibilities include:
• Handling cash and credit card transactions in a
cordial friendly manner
• Showing excellent customer service skills and
helping customers on a daily basis
February 2009-March 2019
Maspeth Federal Savings Bank
56-18 69th Street
Maspeth, NY 11378
Full-Time Bank Teller Position
Responsibilities include:
• Handling customers’ banking transactions on a
daily basis in a helpful, understanding and
attentive manner.
• I showed quickness and accurateness and high
efficiency in handling customer transactions.
• Provided high organization and perfection in my
job requirements.
• Provided a good attitude and a positive personality July 2000-February 2008
JP Morgan Chase Bank
31-05 30th Avenue
Astoria, NY 11103
Senior Client Associate
Responsibilities include:
• Being a highly organized and efficient bank teller with a good business sense and attitude.
• Performing a full range of banking services in a cordial, accurate and timely manner.
• Serving as backup head teller when needed, duties include dealing with large volume business
customers and working well under pressure in a
fast-paced environment.
• Cross-selling and recommending bank products.
• Focusing on the customers needs by using excellent interpersonal skills.
• Experience with Microsoft Word and Lotus Notes.
January 1995-October 1996
Home Savings of America Loan Office
99 Jericho Turnpike, Suite 200
Jericho, NY 11753
Loan Consultant Assistant
Responsibilities include:
• Faxing and Xeroxing documents.
• Printing credit reports to analyze.
• Proficiency with Microsoft Word.
• Typing memos and ordering office supplies.
• Experience in the preparation of new mortgage
applications; documentation needed, etc.
• Showing excellent oral and written
communication skills for different tasks and
duties required daily.
• Working on a laptop computer; entering and
changing data.
• Working with a loan office and learning how
customer service and good customer – relations
bring in future sales and profits for the company. July 1989-December 1994
Ridgewood Savings Bank
71-02 Forest Avenue
Ridgewood, NY 11385
Customer Service Representative
Responsibilities include:
• Opening and closing diversified A/C’s, CD’s, IRA’s, Savings and Checking, etc.
• Customer service and solving customer problems.
• Introducing and cross-selling bank products.
• Answering telephones efficiently
• Typing letters and correspondence
• Sorting and completing mail requests
• Training new representatives
• Excellent computer keyboard skills
Spring 1988-Spring 1989
Times Square Store
Metropolitan Avenue
Middle Village, NY 11379
P/T Cashier
Responsibilities include:
• Good Customer Service
• Working on a cash register; handling cash and
credit card transactions
EDUCATION:
Grover Cleveland High School
Ridgewood, NY 11385
*Graduated 6 months early: January 1989
SPECIAL SKILLS:
• Data entry on CRT
• General secretarial tasks
• Working on adding machine and calculator
• Typing (Speed 35 WPM)
• Filing
REFERENCES: Will be furnished upon request
Contact this candidate