Ebone Powell

**** ******** **

Fayetteville, NC *8305

Cell: 919-***-****

ad0pyw@r.postjobfree.com

EMPLOYMENT

CART Solutions Cary,NC

June 2023-September 2023

Plan and develop merchandising strategies that balance customers’ expectations and company’s objectives

Analyze sales figures, customers reactions and market trends to anticipate product needs and plan product ranges/stock

Collaborate with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time-scales

Maximize customer interest and sales levels by displaying products appropriately Produce layout plans for stores and maintain store shelves and inventory Forecast profits/sales and plan budgets

Monitor stock movement and consider markdowns, promotions, price changes, clear outs etc

Build constructive customer relationships and team with channel partners to build pipeline and close deals

Remain up to date with industry’s best practices

RemX, Cary,NC

December 2022-May 2023

Must be detail oriented.Must have strong communication skills.Positive attitude and strong work ethic.Strong Microsoft Word and Excel skills.Ability to follow procedural guidelines to respond to and/or research customer.Strong communication, critical thinking, and organizational skills.Tact, courtesy and social sensitivity.Demonstrate accuracy and attention to detail.Data entry. Take inbound calls from providers to obtain patient charts for insurance companies.Contact doctor offices and insurance companies to retrieve medical records.Verify medical forms.Job duties consist of working in a call center environment communicating with insurance companies and medical offices.Make follow up calls to medical offices and insurance companies.Complete other projects as needed.Maintain tracking sheet of daily work Target, Durham,NC-Fulfillment

June 2020- December 2022

Pick items for guest orders accurately and quickly; meeting service and required ship time standards.Properly prepare, pack and sort guest orders for shipment using correct materials in a timely manner.Meet pick and pack productivity expectations and INF goals.Locate Ship to Store orders and scan into hold upon arrival.Complete return to stock tasks according to best practice.Monitor and communicate with your leader when supplies are needed.Model excellent service by greeting all guests in the area when picking orders.Properly use equipment while following safety best practices.Manually load outbound orders into 3rd party carrier trailers

(Enhanced Ship from Store locations only).Leverage appropriate escalation tools to solve process and/or guest issues; notify leader(s) as needed.Execute end-of-day proceduresFollow all safety guidelines, operating procedures, product freshness and quality standards; follow food safety guidelines when handling, displaying and/or storing food items.Provide service and a shopping experience that meets the needs of the guest. Always demonstrate a culture of ethical conduct, safety, and compliance.

Walmart, Durham,NC- Deli Clerk

July 2019-December 2019

Provides Member service by acknowledging the Member and identifying their needs; locating merchandise and assisting with purchasing decisions; providing Deli products to Members; resolving issues and concerns; and promoting the Company's products and services. Lowes,Durham,NC-Cashier/Customer service

February 2020-January 2021

Cashiers with Lowe's primarily perform monetary transactions. In addition to conducting sales transactions, Lowe's cashiers must also perform other customer service duties, such as handling refunds, making returns, and filing orders for specialty products. Dyehard Fan Supply, Chapel Hill, NC -Retail Sales Associate October 2018- May 2020

Responsibilities are helping customers find merchandise that they would love to use, also restock products and take customers cash or card payments. Count money inside of the cash register at the beginning and end of each shift.

Sprouts, Durham, NC— Deli Clerk

August 2018 - October 2018

My responsibilities are providing responsive, exceptional service to deli counter customers by answering questions, making recommendations, providing samples, and responding to requests. Recommending, slicing, weighing, packaging, and pricing meats and cheeses. Preparing special orders and party trays. Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased. Ensuring that work areas are ready to service customers by cleaning.

Little Caesars, Roanoke Rapids, NC— Cashier

May 2017- January 2019

Responsibilities were scanning items and ensuring pricing is correct.Greet customers and ask if they want paper or plastic.Take customers orders.Take coupons and scan correctly. Dispense correct change.Take money in the form of cash, credit card, or check. EDUCATION

2016-Present

North Carolina Central University, Durham, NC

Master’s of Psychology, May 2020

2012- 2016

KIPP: Gaston College Preparatory, Gaston, NC

High School Diploma GPA 3.2

ADDITIONAL SKILLS

Software, team leadership, problem-solving, creative thinking, decision making, and communication. Customer service, money handling. Data entry REFERENCES

Available on Request

Contact this candidate