Customer Service Delivery Drivers

AH

OBJECTIVE

To secure a challenging position in a reputable organization to expand my knowledge and skills.

SKILLS

Customer-Oriented

Dedicated team player

Attentive learner

Critical Thinking

Microsoft Office (Word, Excel, Outlook)

AKITA HERNANDEZ

EXPERIENCE

BEDFORD CENTER FOR NURSING & REHABILITATION

DIETARY AIDE • FEBRUARY 2018 – PRESENT

Verify that prepared meals for breakfast, lunch, and dinner meet all standards for quality and quantity. Plating and assembly of prepared meals for bed-bound patients. Assisted in cleaning, stocking, and inventory of kitchen and supplies.

MY HOME APPLIANCE

RECEPTIONIST/DISPATCHER • OCTOBER 2017 – JUNE 2018

Greeted delivery drivers and vendors; scheduled transportation, assigning and tracking work crews and drivers on deliveries; prepared work orders and maintained up to date billing system, and accuracy of payments of accounts.

CHOLE FOODS CORP.

DISPATCHER/CLERK • DECEMBER 2004 – JULY 2008

Scheduled deliveries and work orders for delivery drivers. Receive and answer calls to provide resolutions. Oversee, route, and track delivery status of products. Maintained high standards of customer service during high-volume, fast-paced operations.

DEPARTMENT OF SANITATION

OFFICE STAFF • SEPTEMBER 2001 – MARCH 2002

Clerical tasks, such as sorting and sending mail, maintained files. Tracking and maintenance of office supply inventory and reordering when necessary. Provided hospitality, greeting and providing friendly customer service. Ensured office is managing smoothly and efficiently.

EDUCATION

DIPLOMA • JUNE 1993 • JOHN ADAMS HIGH SCHOOL

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