Human Resources Performance Management
Resume:
EBUEHI DAMILOLA
A highly motivated individual, highly articulated and effective carer,, works well
with individuals at all levels and can manage older persons effeciently. 5, Melville Road Birmingham
United Kingdom
**************@*****.***
EXPERIENCE
AUNTLANA BETHEL CARE HOME: IN NIGERIA
CARE ASSISTANT
AUGUST 2022-JULY 2023
● Collaborating with other health care and social care professionals to provide possible care.
● Providing mental and emotional support.
● Assisted the patient with bathing, grooming and errand running.
● Providing mobility supports.
● Assisting with any physical activities where the clients needs support.
ACCESS BANK NIGERIA PLC
83, Haruna Ikorodu Lagos,Nigeria — Customer care officer JUNE 2021 - JUNE 2022
● Proceeded customers request promptly.
● Maintained friendly and professional customer interactions.
● Actively listened to customers requests, confirming full understanding before addressing concerns.
● Applying emotional intelligence to irate customers. BERGER PAINTS NIGERIA PLC
102 Oba Akran Avenue Ikeja, lagos Nigeria—Human Resources intern
January 2020—- December 2020
● Performed various administrative functions, including filing paperwork,delivering mail, sorting mail, office management.
● Took messages and provided information about company processes, hours and requirements, improved office efficiency by effectively managing internal communication and correspondence.
● Supported efforts to optimize employee engagements, diversity and inclusion to enhance performance management and retention. SKILLS
Organizational Skills
Customer Support
Analytical skills.
Administrative skills
Emotional Intelligence
SISIMI FABRICS
136 Ayangburen Market,Sabo Ikorodu, Lagos,
Nigeria—Admin officer
JAN - DEC 2019
● Received and compiled all requests both online and physical requests.
● Follow up with all dispatch requests and ensure delivery to customers is done.
● Keep count of all goods and products.
● Work with the customer care team to ensure all customer issues are attended to.
EDUCATION
University of Lagos, Akoka, Yaba Lagos, Nigeria — Sociology BACHELOR'S DEGREE IN SOCIOLOGY
SEPTEMBER 2014 - DECEMBER 2018
ALISON ONLINE COURSE
DEALING WITH OLDER PEOPLE
JANUARY 2020- AUGUST 2020
LAGOS STATE SKILL ACQUISITION TRAINING
CERTIFICATION IN VOCATIONAL TRAINING IN COMPUTER TRAINING. JULY 2012- DECEMBER 2013
Tindip College, 1-3 Olori Muyibat, Bawa Allah, Solomade Ikorodu, Lagos, Nigeria— Secondary school
West African Examination council degree (WAEC)
SEPTEMBER 2006- JUNE 2012
PROJECTS
ACTIVITIES OF BADOO CRISIS IN IKORODU LGA,LAGOS
NIGERIA — Undergraduate project topic
An undergraduate project on the discovery of ritualist activities of a cult group in the sub-urban part of a community in Lagos Nigeria that was prevalent at that time.
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