Heaven Siegel

"Experienced Server Specializing in High-End Restaurant Dining"

Miami, FL 33179

ad0pll@r.postjobfree.com

+1-786-***-****

Dedicated and experienced server with a passion for delivering exceptional dining experiences in high-end restaurants. Seeking a server position to provide impeccable service and contribute to the restaurant's reputation for excellence

Authorized to work in the US for any employer

Work Experience

Server

Icebox Cafe Hallandale Beach - Hallandale Beach, FL November 2022 to Present

• Provide personalized, attentive, and knowledgeable service to high-end restaurant guests.

• Recommend wine pairings and specialty dishes, enhancing guests' dining experiences.

• Manage a section of [X] tables, ensuring accurate order taking, prompt delivery, and table maintenance.

• Collaborate with the kitchen and bar staff to ensure smooth and timely service.

• Handle special requests and dietary restrictions with professionalism and care.

• Maintain a polished appearance and uphold the restaurant's standards of excellence.

• Consistently achieve and exceed sales targets through effective upselling and suggestive selling techniques.

1. Fine dining service

2. Menu and wine knowledge

3. Exceptional customer service

4. Attention to detail

5. Tableside etiquette

6. Order accuracy

7. Team collaboration

8. POS system proficiency

9. Problem-solving

10. Upselling and suggestive selling

waitress

phats bistro and wine bar - West Palm Beach, FL

January 2020 to October 2021

• Greet and welcome guests with a friendly and attentive demeanor, promptly seating them and presenting menus.

• Provide detailed descriptions of menu items, offering recommendations and accommodating special dietary requests.

• Take accurate food and beverage orders, ensuring orders are communicated effectively to the kitchen staff.

• Serve meals and beverages promptly, presenting dishes with an emphasis on presentation and quality.

• Anticipate guest needs, refilling drinks, clearing empty plates, and addressing any additional requests promptly.

• Maintain a clean and organized workspace, including setting up and resetting dining areas for each service.

• Handle guest payments accurately, processing cash, credit cards, and maintaining a balanced cash drawer.

• Collaborate with team members to ensure seamless service and contribute to a positive work environment.

• Address and resolve guest concerns and complaints professionally and courteously. Funding Coordinator

Fundzio - Fort Lauderdale, FL

July 2016 to August 2020

process applications

data process

qualify business owners

underwrite

sales

customer service

debt consolidation

Education

Associate's degree in Business

Palm Beach State College - Palm Beach County, FL

January 2012 to June 2015

Skills

• Serving

• Administrative experience

• Customer service

• Fine dining experience (4 years)

• POS system (10+ years)

• Bartending (4 years)

• Wine sales (5 years)

• Food safety (5 years)

• Upselling (10+ years)

Languages

• English - Fluent

• Spanish - Fluent

Certifications and Licenses

CompTIA A+

CompTIA Network+

Food Handler Certification

February 2020 to September 2023

Food Safety Certification

February 2021 to September 2023

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