Human Resources Staff Development
Resume:
Ashley Krumrie
*********@*****.***
Katy, TX 77450
Work History
Chili’s Bar & Grill Katy, TX April 2012 – September 2019
Hospitality Manager (October 2018 – September 2019)
●Oversee and manage all areas of the restaurant and make final decisions on matters of importance
●Handle human resources for all venues to ensure customer satisfaction
●Recruit, hire and train staff as required
●Provide ongoing staff development to ensure performance objectives are met
●Maintain a disciplined culture that adheres to company policies and procedures
●Manage food, liquor and labor costs
●Assume responsibility for the day to day operations of the restaurant to ensure efficiency, profitability and revenue growth
●Work with kitchen management to ensure menu standards compliance and ensure that all communication between the front and back of house is accurate
●Develop cost-saving strategies to increase profit and manage labor costs
●Investigate and resolve food quality issues and service complaints
●Create staff schedules
●Prepare end-of-day, weekly and monthly reports
●Maintain high standards of quality control, health and safety
Key Shift Leader/Head Bartender (July 2016 - October 2018)
●Maintain high standards of quality control, hygiene, and health and safety
●Check stock levels and order supplies
●Prepare cash drawers and providing petty cash as required
Server/Bartender (April 2012 – July 2016)
●Provide an enjoyable bar experience for every Guest
●Provide responsible service of alcoholic beverages
●Keep glasses, bar equipment, and working areas sanitary
Denny’s Katy, TX June 2009 – April 2012
Server
●Work closely with other wait staff and the kitchen to ensure great customer service
●Take orders and serve guests with their respective dishes
●Deliver outstanding food and beverage service to customers
●Prepare accurate checks that itemize and total meal costs and sales taxes
Christus Health Check Houston, TX February 2006 – May 2009
Office Manager
●Monitor budget and billing payments
●Order medical and office supplies
●Verify patient insurance
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