RD ROSAMARIA DIAZ

OXNARD, CA ***** 805-***-**** ad0pj3@r.postjobfree.com

PROFESSIONAL

SUMMARY

Accomplished veterinary lead who applies knowledge of veterinary science with a profound love for people and animals to ensure optimal care. Especially skilled at dealing with pet owners in a compassionate professional manner. Self- starter with a positive can-do attitude who is driven to learn, improve and succeed. SKILLS HIGHLIGHTS &

QUALIFICATIONS

Solid ability to adeptly handle

multiple tasks

Strong ability to assess owners

and animal needs and arrange for

proper care

Positive attitude and ability to

work independently and as part of

a team

Strong initiative, and decision-

making skills

Unsurpassed work ethic

Flexible and adapt to variety on

the job

Team Collaboration

Pharmacy Operations

Pharmacy Records Management

Patient Confidentiality

Cash Register Operations

Understanding of Drugs

Managing Prescription Refills

Dispensing Patients Medication

Insurance Verification

Verifying Patient Data

Prescription Interpretation

Insurance Billing

Great Team Player

Assisting Pharmacists

Restocking

WORK HISTORY PHARMACY TECHNICIAN IN TRAINING 05/2022 to CURRENT Rite Aide Pharmacy

Answered incoming phone calls and addressed questions from customers and healthcare providers.

Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists. Maintained proper drug storage procedures, registries, and records for controlled drugs.

Counted, measured, and compounded medications following standard procedures.

CONEJO VALLEY VET HOSPITAL 01/2011 to CURRENT

Perform complete medication review in person or over the phone with clients - Effectively manage staff and maintain control of medications inventory - Balance correspondence between the amounts collected and those actually acquired and daily management of cash closure - Explain complex estimates for procedures effectively - Provide high quality patient service - Properly enter, fill, and dispense medication - Provide and train top notch customer service - Directly handle high call volume - Assist in coordinating clients and doctors - Schedule appointments based on owners needs - Assist in handling owners' grievances in a professional, compassionate manner - Fully crossed trained and help, all departments - Assist in hiring, training, reviews/evaluations, discipline - Oversee employee schedules and manage PTO requests - Submit employee Payroll accurately and timely

Newbury Park Vet 01/2006 to 01/2009

Opening and closing the clinic and preparing examinations rooms before and after work hours - Check in and check out patients, filling the necessary chart - Assist with monthly safety meetings - Answer multiple phone lines in a timely manner - Clean and maintained lobby and all areas of the hospital neat - Call and follow up with patients after treatments - Assist doctors in rooms

EDUCATION Yes General Studies

Channel Islands High School, Oxnard, CA

Currently Attending

Pharmacy Tech University, Online

LANGUAGES Spanish

Native or Bilingual

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