NAVYA

Sarnia, ON N*S *B*,

226-***-****

ad0phx@r.postjobfree.com

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. We are committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch oral and written communication skills, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.

SKILLS EDUCATION

●Communication and presentation skills.

●Data analysis

●Reliability

Business management – Human Resources - Lambton College

Present

●Teamwork

●Microsoft excel, Google suite.

●Customer support and retention

●Administrative duties

Bachelor of Arts with ELECTIVE ENGLISH and PSYCHOLOGY

●MCM DAV COLLEGE FOR WOMEN, PUNJAB UNIVERSITY CHANDIGARH, 2019-2022 - 74%

HSC(XII) Obtained 82.6% (Commerce)

●Session 2018-19 Dyal Singh Public School, Panipat

EXPERIENCE

NISHAN AUTOMOBILE, PANIPAT - Junior HR Manager

Jan 2023 – August 2023

Assist with day-to-day operations of the HR functions and duties. Provide clerical and administrative support to Human Resources executives. Compile and update employee records (hard and soft copies)Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc)Coordinate HR projects (meetings, training, surveys, etc) and take minutes. Deal with employee requests regarding human resources issues, rules, and regulations.

Burger King - CASHIER

July 2022 - Jan 2023

●Assisted customers with sales transactions accurately and efficiently, including cash, card, other methods.

●Maintained the cleanliness and order of checkout areas on an hourly basis.

Availability

MONDAY

Before 6 pm, after 8pm

TUESDAY

Before 4pm, after 7pm

WEDNESDAY

Before 1pm, after 7pm

THURSDAY

Before 4pm, after 7pm

FRIDAY

Before 1pm, after 3pm

SATURDAY and SUNDAY all day AVAILABLE

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