Software Testing Qa Analyst

NITHA ELIZABETH JOMY

Phone : 732-***-****

Email : *****.****@*******.***

LinkedIn: www.linkedin.com/in/nitha-jomy-72097468

SENIOR QA ANALYST

Analysis • Troubleshooting • Process Quality Improvement • Team Leadership

SKILL SUMMARY:

Accomplished QA Analyst for over 10 years diverse experience as a Software Quality Analyst in Manual and Automated testing on Web based, Stand alone, and client/server applications in Retail and Mortgage Insurance domains and Streaming Industry.

Proficient in performing test functions including Business Requirement Analysis, Test Planning, Test Case Design, Test Data Setup, Test Execution, Test Automation Scripting and Maintenance, Defect Management and Test Status Reporting.

Conversant with all stages of Product life cycle, communicating with different teams ( Devs/products/Design), understanding the requirement and creating the test requirement document.

GUI test on various browsers on Windows and Mac .

Expert on various device testing like Apple devices, Vizio, LG and Roku, Fire TV, Mobiles and Tablets.

Experience in testing tools like AEM and in house CMS tools Libby

Knowledge and experience in proxy tools Charles proxy.

Used PVCS, Jira and QC for reporting and tracking issues.

Automating test cases using BDD tools, such as Cucumber/Gherkin language.

Familiar with selenium web driver using eclipse for automation scripts.

Basic knowledge on Python, Java and Javascript.

Experience in API testing using postman and webservices using SOAPUI.

Performed E2E testing on HBOMAX, ATVE, MAX.

Hands on CDN testing.

Worked on Videos, Ads, Live Video tests

Knowledge on Video Manifest and protocols like HLS, DASH and DRM and video packaging, encoding and delivery and involved in video testing.

Experience on SQL to collect test data for various projects.

Develop Requirements Traceability Matrix (RTM) in MS Excel and map the requirements in Quality Center.

Performed Order Management business work flows .

Work with release team for releases and help in analyze the root cause of production issues.

Experience in Localization Testing and Documentation Testing.

Managed multiple projects simultaneously.

Experience working in Windows and UNIX Environment.

Involved in Regression testing, Smoke testing, Integration test, Adhoc Testing

Worked with Agile and Waterfall Methodologies.

Strong interpersonal and communication skills with a track record of motivating and developing team players.

Mentored consultants and junior team members.

Technical Skills

Testing Tools: QTP, QC, Test Director, Sauce Lab, Test Rail, Jira, Cucumber/Gherkin language, Suitest, XCode, ADB, Charles proxy

Management Tools: Demandware, AMS, Version One.

Methodologies & Practices: Agile Scrum, Waterfall.

Devices: Vizio, LG, Apple Devices, Fire TV, Roku

Operating System: Windows 2000/XP/2003/7, UNIX, Linux.

Software Packages: MS office,

Databases: Mongo DB, SQL Server.

Browsers: IE, Firefox, Google chrome, Safari(Windows AND Mac)

Internet Programming: HTML, XML, Java script, JSON.

WORK EXPERIENCE

Warner Brothers Discovery, New York, NY March 2017 - present

Senior Quality Assurance Analyst

MAX AND ATVE

Max is a new Streaming service combining HBO Max and Discovery+ content. Aggregate TV

Everywhere is the latest product iteration of Discovery Go apps which enables on

demand access to thousands of new releases and library episodes, including Live Streams, across

14 Discovery networks

Collaborated closely with development and product teams to understand project requirements and ensure timely delivery of high-quality software products.

Participated in Agile/Scrum ceremonies, including daily stand-ups, sprint planning, and sprint reviews, ensuring alignment with development teams and addressing quality concerns proactively.

Executed comprehensive test plans, including test case design, execution, and defect tracking, resulting in a 30% reduction in critical software defects.

Organize Test case, review meetings with other teams – project managers, developers, designers and business analysts and incorporate their feedback into Test strategy and Test Plan

Collaborated with developers to reproduce and isolate software defects, facilitating efficient resolution.

Developed Automate tests for new features in JS cucumber for different platforms using Suitest.

Mentored junior QA team members, assisting in their professional development and ensuring a consistently high standard of testing practices.

Adobe Experience Manager (AEM), Libby and Preview Tool:

Relaunch HBO.COM website with AEM. Libby is an in-house CMS Admin Tool to allow producers

To curate catalog and schedule page content for HBO Max, HBO Max LATAM, HBO MAX EUROPE,

HBO GO and Max GO.

Lead the QA efforts for launching HBO Max.com with Libby.

E2E testing by coordinating team for executing various business scenarios and verify on various devices like CTV, Mobile, Tablets, Browser.

Worked with Automation team to analyze the test cases for automation and knowledge transfer. Work on Test Plan and Test cases.

Point of contact for the Libby QA.

Coordinated client-side (HBOMAX)testing for Roku, Fire TV, TVOs, Tablets, Mobile.

Conducted API testing using postman.

Improved the efficiency of QA Processes.

Mentor the team members and bring them upto speed.

Performed API test to retrieve the data send from client /server and stored in Database and also to used API to time travel for the Preview tool

Content migration of pages, videos from Team site to AEM

Upgrading AEM6.2 to AEM 6.4, moving HBO.com and Cinemax off Adobe managed services into a new frontend Client.

Working on Libby Tool which provides the content for HBO GO and HBO NOW and validate multiple devices compatibilities.

E2E testing by coordinating with DSM team for executing various business scenarios and workflows like video workflows/publish/ unpublish/launch.

Point of contact for the QA process and signoff release candidates for monthly releases and testing

Test data preparation in CRXDE

Interacted with Business, UX and BAs to understand the design and technical specifications.

Mentoring of team members on AEM.

Interact with DSM to find the production issues and authoring issues.

Creation, maintenance and execution of Functional, Regression, and Integration test cases.

Hudson's Bay Company (SAKS), New York, NY Jul 2013 - Feb 2017

Lead Quality Assurance Engineer

Hudson’s Bay company owns and operates American luxury department stores like Saks Fifth

Avenue, Saks Fifth Avenue OFF Fifth, Lord and Taylor in five different countries. HBC moved all

subsidiary websites running on different platform to one common platform which is AEM and

BlueMartini to improve customer experience with simplified creation, management, and

deployment of promotional content without development support.

Off5th, and Lord & Taylor website migration to common platform.

Point of contact for the common platform checkout module

E2E testing by coordinating with downstream team for executing various business scenarios like shipping, returns and cancel.

Off5th Mobile website testing using Simulator (Sauce lab) and devices.

Developed queries for validating data in MongoDB

Used API to test the various systems .

Tested promotions using Demandware and AMS (Advanced Management Solution).

Signoff release candidates for biweekly releases and testing and deploying hotfixes, Production deployments, keeping up to date testing environments by using CD tool GO

Endpoint testing of web services using Postman Client and SoapUI.

Test data preparation in backend by creating SQL Scripts.

Written & executed UNIX Shell scripts to check logs.

Interacted with Business, UX and BAs to understand the design and technical specifications.

Mentoring of consultants and junior team members.

Creation, maintenance and execution of Functional, Regression, and Integration test cases.

Grouped existing Regression Test Cases into Automatable Test Scenarios based on the business flow of the application.

Handling the checkout/payment modules

Received Performance Award.

First Indian Corporation Private Limited, India June 2007- July 2008

Software Engineer-QA

SHARP Software Development India Sep 2005-May 2006

EDUCATION

Rajiv Gandhi Institute of Science and Technology

Bachelor's degree, Electrical and Electronics Engineering · (1999 - 2003)

Contact this candidate