General Manager Restaurant Experience

Richard Dalmida

Altamonte Springs, FL *****

*****.********.**@*****.***

+1-321-***-****

I am a young professional looking to extend my experience in management with hopes to eventually run my own franchise in the future. I am here to learn and retain what I have been taught and to show off what I’ve learned.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Assistant General Manager

Wingstop - Orlando, FL

September 2021 to Present

• Controlling labor

• Controlling food cost

• Training and development

• Assisting with hiring and scheduling

• Running effective shifts

• Assisting with truck ordering

• Monitoring guest satisfaction

• Ensuring our store is ready for inspections

Shift Manager

McDonald's - Apopka, FL

January 2021 to September 2021

• Managing labor

• Training crew and crew trainers

• Preparing for Eco Sure visits

• Driving speed of service

• Participating in management meetings

• Receiving truck orders

• Managing guest satisfaction

General Manager

Burger King - Altamonte Springs, FL

December 2014 to April 2021

• Hiring and developing crew and managers

• Monitoring weekly/monthly/yearly sales

• Checking operational variances

• Getting ready for Steritech inspections

• Managing food cost

• Reporting numbers to district manager

• Conducting crew/manager meetings

• Being updated on latest promotions

• Managing labor

• Driving speed of service

• Setting realistic goals for the team

• Coaching the team everyday

Education

High school diploma

Edgewater High School - Orlando, FL

August 2012 to May 2015

Skills

• Restaurant Management

• Guest Services

• Labor Cost Analysis

• Shift Management

• Office Management

• Kitchen Experience

• Forecasting

• Profit & Loss

• Kitchen Management Experience

• POS

• Management

• Food Safety

• Supervising Experience

• Leadership

• Merchandising

• Interviewing

• Assistant Manager Experience

• Restaurant Experience

• Upselling

• Cleaning Experience

• Event Planning

• Catering

• Employee Orientation

Languages

• English - Expert

• Spanish - Fluent

Certifications and Licenses

ServSafe

May 2018 to May 2023

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