VIckI KELLER

North Manchester, IN ***** ¢ 430-***-**** ¢ ad0pcq@r.postjobfree.com

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a

positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS

¢ Inbound Phone Call Handling ¢ Customer and Client Relations

¢ Verbal and Written Communication

Work History

Check-out Receptionist, 02/2022 - Current

Midwest Eye Consultants — North Manchester, IN

¢ Greeted incoming visitors and customers professionally and provided friendly,

knowledgeable assistance.

¢ Confirmed appointments, communicated with clients, and updated client records.

¢ Kept reception area clean and neat to give visitors positive first impression.

¢ Answered phone promptly and directed incoming calls to correct offices.

Cashier, 09/2020 - 09/2021

Brookshire Grocery — Emory, TX

¢ Greeted customers entering store and responded promptly to customer needs.

¢ Built relationships with customers to encourage repeat business.

¢ Operated cash register for cash, check, and credit card transactions with excellent

accuracy levels.

¢ Worked flexible schedule and extra shifts to meet business needs.

¢ Counted money in cash drawers at beginning and end of shifts to maintain accurac

¢ Performed cash, card and check transactions to complete customer purchases.

Medical Receptionist, 01/2003 - 07/2019

Grossnickle Eye Center — Warsaw, IN

¢ Adhered to strict HIPAA guidelines to protect patient privacy.

¢ Checked patient insurance, demographic, and health history to keep information cu

¢ Helped patients complete necessary medical forms and documentation.

¢ Coordinated patient scheduling, check-in, check-out and payments for billing.

¢ Managed multi-line phone system and pleasantly greeted patients.

EpucatTIon

High School Diploma: Business, 05/1984

Warsaw Community High School - Warsaw, IN