Jeffrey Nytko

**** ******** ***** #***

Charlotte, NC 28209

704-***-**** / ad0pcn@r.postjobfree.com

https://www.linkedin.com/in/jeffreynytko/

Experience:

**/**/**** – Present: Adecco USA, Inc.

Lockbox Associate

Perform manifold remittance processing functions at JPMorgan Chase & Co. in connection with non-disclosure agreement. Hard-working, conscientious individual. Willing and available to work multiple shifts and perform multiple tasks with excellence. 04/17/2023 - Present: Atrium Staffing, New York, NY Online Test Scorer

Responsible for reviewing and scoring ESA assessment tests remotely. Utilize scoring rubrics to assess scores for each K-12 exam taker. Follow guidelines laid-out by the State Department of Education for each assigned state. Deliver high productivity with high mental accuity, focus, conscientiousness, and care.

6/2014 – 12/2021; TIAA, Charlotte, NC

Financial Services Consultant-Email Live Chat Channel / Individual Client Services Responded to digital customer inquiries via email at Fortune 100 Company. Provided financial services to clients in connection with qualified pre-tax and post-tax retirement products. Delivered a distinctive client experience via articulate, well-organized email and live chat responses. Utilized automation functionality in Microsoft Word to greatly increase production and reduce errors. Continually exceeded performance metrics. 1/2012 – 5/2014; TIAA-CREF, Charlotte, NC

Wealth Management Consultant / Individual Client Services Responded to incoming client calls in the National Contact Center call center. Provided counseling on annuity-based retirement plans for high net-worth clients. Serviced accounts, explained plan features, executed rollovers and payments. Provided asset allocation guidance and suitable solutions. Added value to each interaction and built client relationships. Executed high revenue generation and productivity while providing a distinctive client experience. Referred quality opportunities to appropriate business partners for ancillary products. Oracle Siebel Finance CRM experience.

Professional Licenses, Certifications, Education, and Skills ISTQB CTFL Certified Software Tester, Foundation Level; 2018 ISTQB Agile Tester, Foundation Level; 2019

NC Life & Health Insurance Agent

NC Real Estate Broker

FINRA Series 7; FINRA Series 65

University of Oklahoma, Norman, OK: Bachelor of Arts Wesleyan University, Middletown, CT: Master of Arts University of Texas, Austin, TX: Post Graduate Program in AI and Machine Learning (current)