CA Cedric Ayler

Denver, CO ***** 720-***-**** ad0pai@r.postjobfree.com

PROFESSIONAL

SUMMARY

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Accomplished Assistant Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

SKILLS Staff Management

Customer Service

Sales Expertise

Issue Resolution

Time Management

Staff Supervision

Strategic Planning

Sales Strategies

Records Maintenance

Incident Reports

Stock Rotation

WORK HISTORY ASSISTANT STORE MANAGER 10/2022 to 04/2023 Superior Auto Image Denver, CO

Maintained positive customer relationships by responding quickly to customer service inquiries.

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Walked through store areas every 1/2hour to identify and proactively resolve issues negatively impacting operations.

Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.

Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget. Maintained positive customer relationships by responding quickly to customer service inquiries

Processed payments for credit and debit cards and returned proper change for cash transactions

SALES ASSOCIATE 10/2019 to 06/2022

Goodwill Industries Aurora, CO

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Provided positive first impressions to welcome existing, new and potential customers.

Helped customers locate products and checked store system for merchandise at other sites.

Answered customer questions regarding sizing, accessories and proper care for merchandise.

Engaged with customers to effectively build rapport and lasting relationships.

Increased sales by offering advice on purchases and promoting additional products.

PRODUCTION ASSOCIATE 04/2016 to 05/2019

United Parcel Service (UPS) Commerce City, CO

Organized work to meet demanding production goals. Took part in company-offered training sessions to improve skills and knowledge.

Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.

Supported current production needs by moving items between equipment, conveyors and staging areas.

Took on additional shifts during peak work periods to keep projects on schedule.

Monitored machinery in operation to identify concerns and make corrections or report complex problems.

EDUCATION Paralegal Certificate Paralegal Studies 04/1984 Professional Careers Institute, Oak Park, MI

Honoree of Highest GPA 4.2 out of 76 students

Awarded Internship with Canner, Tushman, Pratt & Associates Ranked in Top 1% of class

Contact this candidate