Arlene Allen

**** ********* **.

Pasadena, Texas 77502

346-***-****

ad0p9t@r.postjobfree.com

Summary of Qualifications

Over fifteen years of office/administrative experience with skills to include the following:

• MS Word, Excel, Access, Outlook, PowerPoint

• AS400 experience

• Data Entry

• Meeting minutes

• General Office Duties/Filing

• Heavy Customer Service

• Able to type 45 WPM

Work History

Food town 07/14- present

Cashier

• Assisted customers with grocery orders. Running register. Verification of checks.

Counting till. Fronting store, opening and closing of store.

Houston Community Call Center 11/05-02/08

CSR Agent

• Assisted customers over the phone with roadside assistance nationwide and Canada. Called emergency help as needed. Escalated difficulties in customer

availability of services due at the time they are needed. Data entry, multi task,

gathering of information needed to handle problems in expediting help to customer as needed.

North American Marine 08/04-11/05

Administrative Assistant

• Performed administrative assistant duties

• General clerical duties as assigned

Celanese 06/01-03/02

Unit Secretary

• Scheduled meeting/kept meeting minutes

• Data entry using MS Word, Excel, PowerPoint

• Scheduled travel arrangements/scheduled agendas

Kwick Cash Check Cashing 02/01-06/01

Cashier

• Cashed checks for customer

• Performed employment verification on customer

• Wiring of Western Union money

• Utility payments

• Stamps

• Lottery

Analyst International 05/00-09/00

Information Service Center Representative

• Checked URL Servers to verify that they were operating properly

• Used such servers as Lotus Pager Notes, Merchant Server

• Pinged system to evaluate the proficiency of the new system compared to the older system for the Doctors use.

Crossland Mortgage 12/98-12/99

Loan Office Assistant

• Data entry of all loan applicants information for the loan officers

• Employment Verification

• Wire transfers

• Banked loans

Various Temporary Agencies

Secretarial Administrative Assistant

• Performed clerical duties (Data entry, Receptionist) as Certified Temporary and Bruco Temporary Agency

Education

• High School Graduate from Charles H. Milby Houston, Texas 1980

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