CURRICULUM VITAE

PERSONAL DETAILS

NAME: Abdul Hameed M. A.

CONTACT DETAILS: 732-***-****

ad0p9d@r.postjobfree.com

LANGUAGES:

English (Proficient), Arabic (Basic), Hindi (Proficient), Urdu (Fluent),

Kannada (Fluent), Tamil (Basic)

EDUCATION

Bachelor of Engineering from BIT, Bangalore, India

Diploma in Telecom. Engg. from S.J (Govt) Polytechnic, Bangalore, India

COMPLETED TRAINING

Microsoft Azure Certification Master Training.

AWS Certification Training Course for Solutions Architect.

Applying Risk Management.

Project Management Business Academy.

PM Financial & Commercial training.

Siebel Core Consultant.

Linux System Administration.

Intergraph Asset Information Management System & Geomedia.

Oracle PL/SQL.

Filenet Document Imaging System.

IBM - TSO/ISPF CICS and DB2.

SKILLS SUMMARY

Strengths:

PMO, Programme Mgmt., Technical Project Delivery, Change Mgmt. & Stakeholders Mgmt.

SoC & Security Assessment & recommendations.

Cyber Security Transformation.

Project Finance, Contracts, Legal & Risk Management.

Cost Optimization, P & L, Forecasting, Commercial & Cost Management.

Business Development, Partner & Resource Management.

Presales, BID’s & Project Delivery.

Solution Delivery for Telecom, Health Care, Pharmaceutical, Banking, Transportation and Financial verticals.

Skills:

Professional Services, Private & Public Cloud Services & Strategy.

Datacenter Migration, Replatforming and Database Reconsolidation.

RFP’s, Roadmaps, Financial Modelling.

SDLC, Test & Quality Management.

Data Modeling, Data Migration & Integration.

Build, Mentor onshore & offshore delivery teams.

Strategies Business Plans.

Build Best Practices.

EMPLOYMENT SUMMARY

Principle Consultant with thirty plus years of experience in delivering IT services and solutions for the Telecom, FMCG, Banking, Health Care, Oil & GAS, Pharmaceutical, Transportation, and Financial verticals. I have a combination of Technical and Management Skills.

I have set right expectations from the start, aligning teams and resources to ensure delivery to the highest customer satisfaction within budget and timelines. I have lead and delivered portfolio of technical and cross-functional programs & projects across multiple countries monitored by HP Europe and CEO.

Expertise in Private and Public Cloud (AWS and Azure), IaC (Terraform), Service Catalog, Database Consolidation, DC Migration, Infrastructure Replatforming, Managing PMO, Stakeholders and Change Management. Cloud Services and Costing (IaaS, PaaS, SaaS, BaaS and Ucaas).

Migrated 1000 Plus Servers/ Systems to Private cloud in a period of 3+ years. This helped STC saving Millions of dollars on maintenance and improve the utilization.

Experience in Very Large IT Infrastructure Transformation, IT Advisory or Data Center Optimization projects ( assessments, migrations, consolidations, virtualisation, re-platforming projects).

Experience in Delivering Professional Services, Financial Costing Model, Data Centre Transformation, Cost optimization and IT Marketing, IT Services for Smart & Connected Industrial Cities.

Experience in Extensive Consultancy, Programme Management, Stakeholder, Presales, Bids & Project delivery with SCRUM and Agile SDM.

Experience in Identity & Access Management, UX/UI, Web Platform, iOS & Android. Profit & Loss, Forecasting, T & C’s, Commercial & Cost Management, Business Development, Partnerships, Third Party & Resource Management.

Experience in Managing multiple Work Streams, Process, Reporting, Commercials, Contracts, Legal & Risk Management

Successful in delivery of EMC, HP, Oracle, Cisco, Avaya Software solutions, Full Cycle Software Development, Data Modeling, Oracle DBA, Pre-Post Sales technical support and Onsite Deployment.

Experience in VMWare, VMC, Dell storage, IBM, PPM, Network Automation, BTO, BSM, ITSM, NNM, OM, Siebel CRM, Avaya IC, MCC and CTI, IVR Solution, Oracle DB, MS SQL & DB2, Sun Solaris, HP-UX, AIX, SCO UNIX, Windows, Linux and Novell.

Experience in Deploying, integrating, supporting them for customers in the US, Asia Pacific, Europe, Japan, Australia & Middle East.

WORK EXPERIENCE

Cloud Consultant Kungary Cloud Consulting Pvt Ltd

Activities:

Conduct Cloud Requirements Workshops.

Design Cloud Services IaaS, PaaS & SaaS.

Designing, Configuring and Maintaining Cloud Systems.

Objectively Analyze Desired Processes and Outcomes

Migrate x86 to Private Cloud or Public Cloud.

Manage Web Platform, iOS & Android development

Setup eCommerce Platform for Kungary.com and Jaihan.com with integration to Payment and Shipping.

Manage Amazon & Shopify Business IT Activities for Kungary.com

Conduct Testing and raise bug reports.

MANAGE COMPANY FINANCIALS FOR IT FILINGS

Skills: x86, AWS, VMware, Azure, Terraform

Sales Force Automation Consultant MARS Info. Services- WHITEHALL Resource

Industry: FMCG

Activities

Global transformation of Global IT Sales Strategy in confectionery

Develop new processes for sales force aligned with SFA.

Leading project activities like Blueprinting workshops, Sales Functional analysis, Testing, Training & Go live support.

Manage scope, planning, activities, stakeholders, resourcing, budget, quality, risk, process mapping, documentation, issue tracking and communication.

Manage Activities between Global Partner and Local Business heads.

Implementation of the Global Perfect Store Standard

Data Migration and Integration with Oracle ERP

VAT Implementation as per GCC / Saudi Tax Laws.

PMO, Stake Holders and Business Management.

Skills:: Oracle ERP & Oracle BI, Data Migration & Oracle Integration, Sales Force Automation, MobileTouch, PerfectStore.

Program Management / Cloud Consultant Kungary Cloud Consulting Pvt Ltd

Industry: Wellness, eCommerce, Taxi Aggregation

Activities

Conduct Cloud Requirements Workshops.

Design Cloud Services IaaS, PaaS & SaaS.

MIGRATE x86 TO Private Cloud OR Public Cloud.

Manage Web Platform, iOS & Android development teams.

Manage UI/UX development

Manage Projects using Agile

Skills: AWS, Elastic Beanstalk, EC2, S3, Scrum, Agile SDM, UI/UX, Adobe illustrator, word press, DiVi, Aviary.Java, Angular JS2, WebApps, iOS / OS X, Android,, Net Beans, Spring MVC, STS, PostgreSQL, pgAdmin, Hibernate, TinyMC, Send Grid, Mindbody, AWS, Github, SpringAuth2, Restful Services, HTML, XML CSS, WordPress, Slack, Asana, Draw.IO

Program Management / Cloud Consultant DELL EMC – SQUAREONE RESOURCES

Cloud Advisory

Activities:

Replatforming x86, Solaris & HPUX to STC Private Cloud (x86).

Build STC Private & Public Cloud Strategies and Big Data and Monitoring Solution.

SoC & Security Assessment & recommendations, Cyber Security Transformation.

Cloud Services for STC/Subsidiaries (IaaS, PaaS, BaaS & Ucaas)

Financial Costing Model for STC Cloud Services and Subsidiaries

IT Marketing, Data Centre Transformation & Cost optimization

Improving Total Customer satisfaction,

Developing Business Requirements Solution Description documents

IT Services for Subsidiaries & Smart/Connected Industrial Cities

Skills: VMWare, VMC, Dell storage,IBM Smart Cloud Orchestrator, EMC Enterprise Hybrid Cloud, Service Now, EMC Monitoring, Unified Communication.

Program Manager Hewlett Packard-Middle East

Customers:

Etisalat (UAE), Du Telecom, Emirates Airlines, PDO Oman, VIVA (STC) Kuwait, Ministry of Health, GACA, Saudi Aramco, SAMA Sadad, Etihad Etisalat Mobily, Saudi Telecom Co, KAIMRC, King Fahad Medical City, ISE, Princess Noura University, National Commercial Bank, Al Inma Bank, El ELM, MENA Submarine Cable System (Egypt), Fintur Holdings B.V, Turkey (Geocell, Kcell & Azercell)

Activities:

Program/Project Management

Project Delivery

Change, Risk & Resource Management

Managing BID’s (Presales) and Pipeline

Manage Project Finance, Forecasting and Profit & Loss

Managing Third Party & Partner engagement

Project Recovery

Skills: HP & Novell IDM,SLM, PPM, HP Cloud (Iaas), Network Automation, BTO, BSM, ITSM, NNM, OM, Storage Essentials, Siebel, BSCS, Blackberry & Intellisync services, Avaya IC,IR & CTI, Linux, Tekelec TextPass, SS7 & Network Integration and Telecom Processes

Project Manager JCCS, Saudi Arabia

Customer: Saudi Telecom Co.

Activities:

Managed the Design and Implementation of 909 Multi Media call center (Call, Email, Web Chat and Fax) for Saudi Telecom Co (Siebel and Avaya) there by helping STC in achieving all round communication with STC customers

Reviewed of RFP, CSD, ISD, HLD, DLD for CRM Siebel and Avaya Call Center projects and provide review comments to STC management to take corrective action

Managed all activities in Installation, Configuration and go live of Siebel 7.8.2.3 on Solaris9 with Oracle 10g RAC and Sun Cluster 3.1, Siebel ICM 7.8, Siebel Analytics 7.8.5 with Teradata V2R6.1

Managing Siebel Integration and data migration with STC Legacy Systems ICMS for Saudi Data Business (Siebel with WebMethods)

Manage, Motivate and Mentor consultants towards common goals

Skills: Siebel, Siebel ICM, Siebel Analytics, Oracle 10g RAC, Teradata, Windows 2003 Server, Sun Solaris, Sun Cluster, Avaya Interaction Centre, Avaya CT, Avaya IR & SAMBA

Siebel CRM Consultant Saudi Business Machines

Customer: Etihad Etisalat-Mobily, Saudi Arabia

Activities:

Siebel CTI integration using Cisco CTI driver

Email and Fax integration with Siebel 7.7

Installation and Configuration of Siebel Servers on Windows & AIX.

Deployment of Siebel for development, Testing and production system

EVT and interfacing Siebel Expert services in tuning production systems

Skills: Siebel 7.7,Oracle 9i, Cisco ICM, AIX 5 & Samba

Senior CRM Consultant Lucent / Avaya, New Jersey, USA

Customers: Allstate, Target, EDS Healthy families, AstraZeneca, Albertsons, Mitsubishi, France Telecom, Telecom Italia, Nokia, Thailand Telecom, Qantas, Pizza Hut, IRAS Singapore, and KSI Japan

Activities:

Team lead for Siebel CTI Systems to support Avaya‘s customers world wide

Lead Siebel Technical support for Avaya Siebel Connectors, Siebel 7.04/7.5.2/7.7 for France Telecom, Telecom Italia, Nokia, Thailand Telecom, Qantas, Pizza Hut, Allstate, Mitsubishi, IRAS Singapore, Target, AstraZeneca, Albertsons and KSI Japan

Executed Planning, delivery, deployment, installation and configuration of Siebel upgrades and patches for US and International customers

Designing and Implementing CTI Failover strategy for 1000+ seat call center for Insurance Company using Avaya Siebel Connector

Technical and Project Management of Avaya Business Partner and Offshore Support and Development activities

Skills: Siebel, Avaya Enterprise Manager & Performance Analyst, Avaya IC, Avaya CT, Avaya IR, Avaya Communication Manager, Oracle Database & MS SQL Server. Window Server, Sun Solaris and Linux

Senior Software Application Engineer Intergraph Saudi Arabia Ltd

Customer: Saudi Telecom Co, Saudi Arabia

Activities:

Developed business requirements, application design processes, Data modeling using Case Tools for Intergraph Design Card System (DCS) for Saudi Telecom Data Services Business Unit for xDSL, ATM, VPN, Digital leased line and X.25 services.

Customized, integrated, implemented with EDMS, Document Imaging and Workflow systems like Asset Information Management

Designed, implemented schema (logical and physical models) provided operational support, maintenance & database support

Apps with Visual Basic 4.0/5.0/6.0, Visual Studio & Oracle 7.X/8.X.

Planned backup/recovery strategies, database/application tuning, performance monitoring for Design Card System.

Skills: Asset Information Management System, Oracle Database, Visual Basic 4.0/5.0/6.0, Micro station, Visual Studio & Windows Server

Project Manager Al Alamiah Electronics

Customers: Majlis as shoura (Saudi Parliament), Diwan-e-Maliki (Kings Office), Min. of Information, Min. of Higher Education, Min. of Justice and Min. of Industry & Electricity, SCECO and Royal Saudi Air Force (RSAF)

Activities:

Developed business requirement definitions

Data Modeling and Application Design

Performed Systems Analysis, design, development and implementation for small, medium and large-scale client/server software applications.

Designed production environments including schema design, data partitioning, Capacity Planning, Re-allocation, maintaining multiple databases

Managed projects using Visual Basic, Developer 2000, Power Builder and Visual C++.

Skills: Oracle 5.0/6.0/7.1/7.2, Oracle 7.3 to 8.X and 8i, Windows NT, UNIX, and Novell Netware, Document Imaging and Workflow system: ViewStar, Filemagic, OCR like Caere, Symbus, Full text databases like fulcrum

Systems Analyst Tata Consultancy Services

Customer: Deutsche Bank, Bangalore - India

Activities:

Analyzed, Designed, Developed Customized banking Software for Deutsche Bank.

Developed Money market System and foreign exchange systems, Oracle PL/SQL Store Procedures, Packages, triggers using Visual C++/windows and Oracle 6.X/7.X

Performed Conceptual, Physical Data Modeling for banking software

Administered Oracle Database on SCO UNIX

Skills: Oracle 6.X/7.X, Visual C++, SCO UNIX, Design1 - Anderson Consulting

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