Customer Service Community Center

Hello I am,

Andrew Hagemann

**** **. ****** *****

Santa Rosa, CA, 95404

(707) -293-8362

***************@*****.***

Application

Skills

I am a dedicated learner, and I think I can learn quickly. Additionally in my previous job I was good at customer service as I spent the majority of my time there behind the register talking to customers while scanning/bagging their items. I have also prepared food and stocked items. I have also worked at the Finley community center, where I helped large groups of people feel accommodated in the recreation rooms.

Experience

November 2020- January 2021

Safeway- Santa Rosa, 2785 Yulupa Ave, 95405- Stock Clerk

● I began moving carts back to the store and sanitizing them.

● Shortly after, I started bagging and working the register.

● I also spent some time in the deli, cleaning, cooking, and preparing salads, pastas, and fried food.

Valero - Santa Rosa, 1101 Yulupa Ave - Cashier

● Cashier

● Cleaning, Watching the store by myself.

● Counting inventory, stocking

Lazzini’s - Santa Rosa, 3449 Bennett Valley Rd. - Deli Worker

● Cleaning

● Preparing food and making sandwiches

● Stocking

2

● Customer service ( in person and taking phone orders)

● Using the grill

Finley Community Center- 2060 West College Ave. Santa Rosa - Facility Attendant

● I patrolled the 2 complexes to make sure people experiencing homelessness did not break in for a place to sleep.

● I moved tables, chairs, and audio equipment to set up for parties, such as church, Childrens’ art classes, womens’ defense classes, karate, quinceañeras, and writing conventions

● I was also being trained on how to use the audio equipment

● I also did paperwork on what happened at the facility over the day in a daily report.

Under the table work:

● Worked cleaning out a hoarder’s house, cleaning moving boxes and furniture, and sorting items into storage Units.

● Yard work that includes cutting trees, laying in paths, blowing and raking leaves, and installing posts for a guardrail.

Education

June 2020-present

Santa Rosa Junior College- Santa Rosa, 1501 Mendocino Ave, 95401 - in progress I have been doing SRJC classes since I got out of high school when Covid hit, and have been completing my general education for an Associates in Psychology. I am on track to graduate next semester.

Additionally I have graduated high school.

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